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Date/Time: Thu, 18 Apr 2024 22:23:36 +0000

How to Post a Message for Support

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[2021-05-04 16:22:30] #1 [Go To First Post]
utahoptions23 - Posts: 3
Hi this morning I had the yellow messages on my charts that said "Loading historical data" and it wouldn't go away. I deleted and tried to reload data for my NQ charts and now I can't see anything older than 8:30 this morning. Please help me fix this? Thanks, Matt

[2021-05-04 18:19:40] #2 [Go To First Post]
John - SC Support - Posts: 30953
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-05-04 18:44:35] #3 [Go To First Post]
utahoptions23 - Posts: 3
Software version: 2234 64-bit \| 2021-05-04 12:40:15.221 Primary Thread ID: 13664 \| 2021-05-04 12:40:15.221 Usage end date: 2021-10-18 \| 2021-05-04 12:40:15.221 Enabled for: Advanced Features 2. \| 2021-05-04 12:40:15.221 Enabled for: Sierra Chart Historical Data Service. \| 2021-05-04 12:40:15.221 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-05-04 12:40:15.221 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-05-04 12:40:15.221 Enabled for exchange2: CME (Trading Account Required) \| 2021-05-04 12:40:15.221 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-05-04 12:40:15.221 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-05-04 12:40:15.221 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-05-04 12:40:15.221 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-05-04 12:40:15.221 Current selected Data/Trading service: CQG WebAPI \| 2021-05-04 12:40:15.221 Custom symbol settings values: enabled \| 2021-05-04 12:40:15.221 Chart Update Interval: 500 \| 2021-05-04 12:40:15.221 Intraday Data Storage Time Unit: 0 \| 2021-05-04 12:40:15.221 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-05-04 12:40:15.221 2021-05-04 18:40:15 Local computer time in UTC \| 2021-05-04 12:40:15.221 2021-05-04 12:40:15 Local computer time in SC Time Zone \| 2021-05-04 12:40:15.221 2021-05-04 13:17:05 Server time in UTC \| 2021-05-04 12:40:15.221 Local computer UTC time and Server UTC time difference: 4 seconds. \| 2021-05-04 12:40:15.221 Program path: C:\SierraChart\ \| 2021-05-04 12:40:15.221 Data Files path: C:\SierraChart\Data\ \| 2021-05-04 12:40:15.221 OS Version Number: 10.0 \| 2021-05-04 12:40:15.221 Locale Setting: C \| 2021-05-04 12:40:15.221 DLLs: SmoothedDelta.dll, SmoothedProfile.dll, sst_pulling_stacking.dll, sst_pulling_stacking_2151_64.dll, sst_pulling_stacking_64.dll, TNP2.dll, tnp640304.dll, TNPS_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-05-04 12:40:15.221 Allowed protected custom studies: DRAW TNP DLL \| 2021-05-04 12:40:15.221 File >> Disconnect selected. \| 2021-05-04 12:40:40.787 CQG WebAPI \| Sending Web API Logoff message. \| 2021-05-04 12:40:42.022 CQG WebSocket socket (1) \| CloseSocket call. \| 2021-05-04 12:40:42.022 CQG WebSocket socket (1) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:40:42.022 CQG WebSocket socket (1) \| Max send buffers used during socket life: 3 \| 2021-05-04 12:40:42.022 CQG WebSocket socket (1) \| Max send buffer size during socket life: 309 \| 2021-05-04 12:40:42.022 CQG WebSocket \| WebSocket closed. \| 2021-05-04 12:40:42.022 CQG WebAPI \| WebSocket closed. \| 2021-05-04 12:40:42.022 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-05-04 12:40:42.022 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-05-04 12:40:42.023 DTC Client socket (3) \| CloseSocket call. \| 2021-05-04 12:40:42.024 DTC Client socket (3) \| 6848 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:40:42.024 DTC Client socket (3) \| Max send buffers used during socket life: 3 \| 2021-05-04 12:40:42.024 DTC Client socket (3) \| Max send buffer size during socket life: 976 \| 2021-05-04 12:40:42.024 DTC Client socket (3) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:40:42.024 SC Data - All Services \| Disconnected from the server. \| 2021-05-04 12:40:42.024 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-05-04 12:40:42.024 DTC Client socket (4) \| CloseSocket call. \| 2021-05-04 12:40:42.025 DTC Client socket (4) \| 272 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:40:42.025 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:40:42.025 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-05-04 12:40:42.025 CQG WebAPI \| Disconnected. \| 2021-05-04 12:40:42.025 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2021-05-04 12:40:42.080 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:40:42.080 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-05-04 12:41:21.671 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-05-04 12:41:21.671 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-05-04 12:41:21.724 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:21.724 CQG WebSocket socket (2) \| Connecting to IP: 208.48.16.35. \| 2021-05-04 12:41:21.724 CQG WebSocket \| Opening WebSocket. \| 2021-05-04 12:41:21.771 CQG WebSocket \| Sending WebSocket handshake. \| 2021-05-04 12:41:21.771 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-05-04 12:41:21.922 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-05-04 12:41:21.922 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: tmc3v8VweoI1s5VhWicydPb5En4= \| 2021-05-04 12:41:21.922 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-05-04 12:41:21.922 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-05-04 12:41:21.922 CQG WebSocket \| Server header \| \| 2021-05-04 12:41:21.922 CQG WebSocket \| Web socket state is now open. \| 2021-05-04 12:41:21.922 CQG WebAPI \| WebSocket connected. \| 2021-05-04 12:41:21.922 CQG WebAPI \| Sending market data logon message. \| 2021-05-04 12:41:21.922 CQG WebAPI \| Base Time: 2021-05-02T16:06:19. 2021-05-02 16:06:19 \| 2021-05-04 12:41:22.082 CQG WebAPI \| Logon successful. Session Token = 6H8/w+rB9ywG/mR86bh+Q0ASeKRs8AerCJ8uE8nDy7METVaPDDO5voP0u71nVeEwGFTUXktME1b \| 2021-05-04 12:41:22.082 CQG WebAPI \| Connected to server complete. \| 2021-05-04 12:41:22.082 Triggering next historical data download in queue. \| 2021-05-04 12:41:22.082 Triggering next historical data download in queue. \| 2021-05-04 12:41:22.083 Triggering next historical data download in queue. \| 2021-05-04 12:41:22.083 Triggering next historical data download in queue. \| 2021-05-04 12:41:22.083 Subscribing to symbol for symbol alert. F.US.EPM20 \| 2021-05-04 12:41:22.083 Mapping F.US.EPM20 to ESM20. Service code: cme \| 2021-05-04 12:41:22.083 SC Data - All Services \| Starting real-time market data updates for: F.US.EPM20 (ESM20). ID: 1 Service code: cme \| 2021-05-04 12:41:22.083 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2021-05-04 12:41:22.083 CQG WebAPI \| Sending symbol resolution request for F.US.EPM20. ID: 151745 \| 2021-05-04 12:41:22.083 SC Data - All Services \| Requesting security definition data for: F.US.EPM20 (ESM20). ID: 1 \| 2021-05-04 12:41:22.083 Updated verified funded futures trading account ending date to: 2021-06-03 18:41:22 \| 2021-05-04 12:41:22.083 DTC Client socket (5) \| Creating socket. \| 2021-05-04 12:41:22.083 DTC Client socket (5) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:22.083 DTC Client socket (5) \| Connecting to IP: 64.38.174.178. \| 2021-05-04 12:41:22.083 Mapping CLF20-CLG20.FUT_SPREAD.NYMEX to CLF20-CLG20.FUT_SPREAD.NYMEX. Service code: nymex \| 2021-05-04 12:41:23.272 SC Data - All Services \| Starting real-time market data updates for: CLF20-CLG20.FUT_SPREAD.NYMEX (CLF20-CLG20.FUT_SPREAD.NYMEX). ID: 2 Service code: nymex \| 2021-05-04 12:41:23.272 CQG WebAPI \| Sending symbol resolution request for CLF20-CLG20.FUT_SPREAD.NYMEX. ID: 151746 \| 2021-05-04 12:41:23.272 SC Data - All Services \| Requesting security definition data for: CLF20-CLG20.FUT_SPREAD.NYMEX (CLF20-CLG20.FUT_SPREAD.NYMEX). ID: 2 \| 2021-05-04 12:41:23.272 Added historical Intraday data request for CLF20-CLG20.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:41:23.272 Intraday data recording state for symbol CLF20-CLG20.FUT_SPREAD.NYMEX is set to download 'Pending'. \| 2021-05-04 12:41:23.272 F.US.CLEM21 [C][M] 15 Min #30 \| Started historical data download for additional symbol CLF20-CLG20.FUT_SPREAD.NYMEX. Download ID: 45 \| 2021-05-04 12:41:23.272 Mapping CLZ20-CLZ21.FUT_SPREAD.NYMEX to CLZ20-CLZ21.FUT_SPREAD.NYMEX. Service code: nymex \| 2021-05-04 12:41:23.272 SC Data - All Services \| Starting real-time market data updates for: CLZ20-CLZ21.FUT_SPREAD.NYMEX (CLZ20-CLZ21.FUT_SPREAD.NYMEX). ID: 3 Service code: nymex \| 2021-05-04 12:41:23.272 CQG WebAPI \| Sending symbol resolution request for CLZ20-CLZ21.FUT_SPREAD.NYMEX. ID: 151747 \| 2021-05-04 12:41:23.272 SC Data - All Services \| Requesting security definition data for: CLZ20-CLZ21.FUT_SPREAD.NYMEX (CLZ20-CLZ21.FUT_SPREAD.NYMEX). ID: 3 \| 2021-05-04 12:41:23.272 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:41:23.272 Intraday data recording state for symbol CLZ20-CLZ21.FUT_SPREAD.NYMEX is set to download 'Pending'. \| 2021-05-04 12:41:23.272 F.US.CLEM21 [C][M] 15 Min #30 \| Started historical data download for additional symbol CLZ20-CLZ21.FUT_SPREAD.NYMEX. Download ID: 46 \| 2021-05-04 12:41:23.272 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-05-04 12:41:23.272 No download requests in the queue to start downloads for. \| 2021-05-04 12:41:23.272 Delaying start of download for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:23.272 No download requests in the queue to start downloads for. \| 2021-05-04 12:41:23.272 No download requests in the queue to start downloads for. \| 2021-05-04 12:41:23.272 SC Data - All Services \| Network connection to server complete. \| 2021-05-04 12:41:23.272 SC Data - All Services \| Starting socket receive thread. \| 2021-05-04 12:41:23.272 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-05-04 12:41:23.272 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:23.273 Symbol Error - F.US.EPM20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:23.273 Mapping F.US.EPH21 to ESH21. Service code: cme \| 2021-05-04 12:41:23.275 SC Data - All Services \| Starting real-time market data updates for: F.US.EPH21 (ESH21). ID: 4 Service code: cme \| 2021-05-04 12:41:23.275 CQG WebAPI \| Sending symbol resolution request for F.US.EPH21. ID: 151749 \| 2021-05-04 12:41:23.275 SC Data - All Services \| Requesting security definition data for: F.US.EPH21 (ESH21). ID: 4 \| 2021-05-04 12:41:23.275 Requesting market depth updates for: F.US.EPH21 if supported. \| 2021-05-04 12:41:23.275 Separate subscription for market depth updates not supported. F.US.EPH21 \| 2021-05-04 12:41:23.275 Added historical Intraday data request for F.US.EPH21 to the queue. \| 2021-05-04 12:41:23.275 Intraday data recording state for symbol F.US.EPH21 is set to download 'Pending'. \| 2021-05-04 12:41:23.275 Triggering next historical data download in queue. \| 2021-05-04 12:41:23.275 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:23.718 Symbol Error - CLF20-CLG20.FUT_SPREAD.NYMEX is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:23.718 CQG WebAPI \| Brokerage name: Advantage. Account Name: Matthew Hockin \| 2021-05-04 12:41:23.718 CQG WebAPI \| Sending collateral subscribe request. \| 2021-05-04 12:41:23.718 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:23.719 Symbol Error - CLZ20-CLZ21.FUT_SPREAD.NYMEX is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:23.719 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:23.719 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:23.719 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:41:23.719 SC Data - All Services \| Sending logon request message. \| 2021-05-04 12:41:23.719 Mapping F.US.NQMM21 to QMM21. Service code: nymex \| 2021-05-04 12:41:23.728 SC Data - All Services \| Starting real-time market data updates for: F.US.NQMM21 (QMM21). ID: 5 Service code: nymex \| 2021-05-04 12:41:23.728 CQG WebAPI \| Sending symbol resolution request for F.US.NQMM21. ID: 151751 \| 2021-05-04 12:41:23.728 SC Data - All Services \| Requesting security definition data for: F.US.NQMM21 (QMM21). ID: 5 \| 2021-05-04 12:41:23.728 Added historical Intraday data request for F.US.NQMM21 to the queue. \| 2021-05-04 12:41:23.728 Intraday data recording state for symbol F.US.NQMM21 is set to download 'Pending'. \| 2021-05-04 12:41:23.728 Triggering next historical data download in queue. \| 2021-05-04 12:41:23.728 Mapping F.US.MESM21 to MESM21. Service code: cme \| 2021-05-04 12:41:23.729 SC Data - All Services \| Starting real-time market data updates for: F.US.MESM21 (MESM21). ID: 6 Service code: cme \| 2021-05-04 12:41:23.729 CQG WebAPI \| Sending symbol resolution request for F.US.MESM21. ID: 151752 \| 2021-05-04 12:41:23.729 SC Data - All Services \| Requesting security definition data for: F.US.MESM21 (MESM21). ID: 6 \| 2021-05-04 12:41:23.729 Added historical Intraday data request for F.US.MESM21 to the queue. \| 2021-05-04 12:41:23.729 Intraday data recording state for symbol F.US.MESM21 is set to download 'Pending'. \| 2021-05-04 12:41:23.729 Triggering next historical data download in queue. \| 2021-05-04 12:41:23.729 Mapping F.US.EPM21 to ESM21. Service code: cme \| 2021-05-04 12:41:23.737 SC Data - All Services \| Starting real-time market data updates for: F.US.EPM21 (ESM21). ID: 7 Service code: cme \| 2021-05-04 12:41:23.737 CQG WebAPI \| Sending symbol resolution request for F.US.EPM21. ID: 151753 \| 2021-05-04 12:41:23.737 SC Data - All Services \| Requesting security definition data for: F.US.EPM21 (ESM21). ID: 7 \| 2021-05-04 12:41:23.737 Requesting market depth updates for: F.US.EPM21 if supported. \| 2021-05-04 12:41:23.737 Separate subscription for market depth updates not supported. F.US.EPM21 \| 2021-05-04 12:41:23.737 Added historical Intraday data request for F.US.EPM21 to the queue. \| 2021-05-04 12:41:23.737 Intraday data recording state for symbol F.US.EPM21 is set to download 'Pending'. \| 2021-05-04 12:41:23.737 Triggering next historical data download in queue. \| 2021-05-04 12:41:23.737 CQG WebAPI \| Received symbol resolution report for symbol F.US.NQMM21. Search Symbol: F.US.NQMM21. Request ID: 151751. Contract ID: 1. \| 2021-05-04 12:41:23.781 CQG WebAPI \| Received symbol resolution report for symbol F.US.MESM21. Search Symbol: F.US.MESM21. Request ID: 151752. Contract ID: 2. \| 2021-05-04 12:41:23.781 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPM21. Search Symbol: F.US.EPM21. Request ID: 151753. Contract ID: 3. \| 2021-05-04 12:41:23.839 Mapping F.US.CLEM21 to CLM21. Service code: nymex \| 2021-05-04 12:41:23.846 SC Data - All Services \| Starting real-time market data updates for: F.US.CLEM21 (CLM21). ID: 8 Service code: nymex \| 2021-05-04 12:41:23.846 CQG WebAPI \| Sending symbol resolution request for F.US.CLEM21. ID: 151754 \| 2021-05-04 12:41:23.846 SC Data - All Services \| Requesting security definition data for: F.US.CLEM21 (CLM21). ID: 8 \| 2021-05-04 12:41:23.846 Added historical Intraday data request for F.US.CLEM21 to the queue. \| 2021-05-04 12:41:23.846 Intraday data recording state for symbol F.US.CLEM21 is set to download 'Pending'. \| 2021-05-04 12:41:23.846 Triggering next historical data download in queue. \| 2021-05-04 12:41:23.846 CQG WebAPI \| Received symbol resolution report for symbol F.US.CLEM21. Search Symbol: F.US.CLEM21. Request ID: 151754. Contract ID: 4. \| 2021-05-04 12:41:23.896 Requesting market depth updates for: F.US.CLEM21 if supported. \| 2021-05-04 12:41:23.898 Separate subscription for market depth updates not supported. F.US.CLEM21 \| 2021-05-04 12:41:23.898 Mapping F.US.CLEJ21 to CLJ21. Service code: nymex \| 2021-05-04 12:41:24.262 SC Data - All Services \| Starting real-time market data updates for: F.US.CLEJ21 (CLJ21). ID: 9 Service code: nymex \| 2021-05-04 12:41:24.262 CQG WebAPI \| Sending symbol resolution request for F.US.CLEJ21. ID: 151755 \| 2021-05-04 12:41:24.262 SC Data - All Services \| Requesting security definition data for: F.US.CLEJ21 (CLJ21). ID: 9 \| 2021-05-04 12:41:24.262 Requesting market depth updates for: F.US.CLEJ21 if supported. \| 2021-05-04 12:41:24.262 Separate subscription for market depth updates not supported. F.US.CLEJ21 \| 2021-05-04 12:41:24.262 Added historical Intraday data request for F.US.CLEJ21 to the queue. \| 2021-05-04 12:41:24.262 Intraday data recording state for symbol F.US.CLEJ21 is set to download 'Pending'. \| 2021-05-04 12:41:24.262 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.262 Mapping F.US.ENQH21 to NQH21. Service code: cme \| 2021-05-04 12:41:24.276 SC Data - All Services \| Starting real-time market data updates for: F.US.ENQH21 (NQH21). ID: 10 Service code: cme \| 2021-05-04 12:41:24.276 CQG WebAPI \| Sending symbol resolution request for F.US.ENQH21. ID: 151756 \| 2021-05-04 12:41:24.276 SC Data - All Services \| Requesting security definition data for: F.US.ENQH21 (NQH21). ID: 10 \| 2021-05-04 12:41:24.276 Added historical Intraday data request for F.US.ENQH21 to the queue. \| 2021-05-04 12:41:24.276 Intraday data recording state for symbol F.US.ENQH21 is set to download 'Pending'. \| 2021-05-04 12:41:24.276 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.276 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:24.344 Symbol Error - F.US.CLEJ21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:24.344 CQG WebAPI \| Received symbol resolution report for symbol F.US.ENQH21. Search Symbol: F.US.ENQH21. Request ID: 151756. Contract ID: 5. \| 2021-05-04 12:41:24.344 SC DTC Data with Market Depth \| Starting real-time market data updates for: TICK-NYSE. ID: 11 Service code: statscalc \| 2021-05-04 12:41:24.346 SC DTC Data with Market Depth \| Connecting to the server ds12.sierracharts.com. Port 10048 \| 2021-05-04 12:41:24.346 SC DTC Data with Market Depth \| Requesting security definition data for: TICK-NYSE. ID: 11 \| 2021-05-04 12:41:24.346 Added historical Intraday data request for TICK-NYSE to the queue. \| 2021-05-04 12:41:24.346 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. \| 2021-05-04 12:41:24.346 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.346 Mapping F.US.CLEK21 to CLK21. Service code: nymex \| 2021-05-04 12:41:24.348 SC Data - All Services \| Starting real-time market data updates for: F.US.CLEK21 (CLK21). ID: 12 Service code: nymex \| 2021-05-04 12:41:24.348 CQG WebAPI \| Sending symbol resolution request for F.US.CLEK21. ID: 151757 \| 2021-05-04 12:41:24.348 SC Data - All Services \| Requesting security definition data for: F.US.CLEK21 (CLK21). ID: 12 \| 2021-05-04 12:41:24.348 Added historical Intraday data request for F.US.CLEK21 to the queue. \| 2021-05-04 12:41:24.348 Intraday data recording state for symbol F.US.CLEK21 is set to download 'Pending'. \| 2021-05-04 12:41:24.348 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.348 DTC Client socket (6) \| Creating socket. \| 2021-05-04 12:41:24.348 DTC Client socket (6) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:24.348 DTC Client socket (6) \| Connecting to IP: 204.15.197.14. \| 2021-05-04 12:41:24.348 CQG WebAPI \| Received symbol resolution report for symbol F.US.CLEK21. Search Symbol: F.US.CLEK21. Request ID: 151757. Contract ID: 6. \| 2021-05-04 12:41:24.416 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-05-04 12:41:24.416 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-05-04 12:41:24.416 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-05-04 12:41:24.416 Mapping F.US.EPZ20 to ESZ20. Service code: cme \| 2021-05-04 12:41:24.438 SC Data - All Services \| Starting real-time market data updates for: F.US.EPZ20 (ESZ20). ID: 13 Service code: cme \| 2021-05-04 12:41:24.438 CQG WebAPI \| Sending symbol resolution request for F.US.EPZ20. ID: 151758 \| 2021-05-04 12:41:24.438 SC Data - All Services \| Requesting security definition data for: F.US.EPZ20 (ESZ20). ID: 13 \| 2021-05-04 12:41:24.438 Added historical Intraday data request for F.US.EPZ20 to the queue. \| 2021-05-04 12:41:24.438 Intraday data recording state for symbol F.US.EPZ20 is set to download 'Pending'. \| 2021-05-04 12:41:24.438 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.438 Mapping F.US.ENQM21 to NQM21. Service code: cme \| 2021-05-04 12:41:24.443 SC Data - All Services \| Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 14 Service code: cme \| 2021-05-04 12:41:24.443 CQG WebAPI \| Sending symbol resolution request for F.US.ENQM21. ID: 151759 \| 2021-05-04 12:41:24.443 SC Data - All Services \| Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 14 \| 2021-05-04 12:41:24.443 Added historical Intraday data request for F.US.ENQM21 to the queue. \| 2021-05-04 12:41:24.443 Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. \| 2021-05-04 12:41:24.443 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.443 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-05-04 12:41:24.517 Symbol Error - F.US.EPZ20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-05-04 12:41:24.517 CQG WebAPI \| Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 151759. Contract ID: 7. \| 2021-05-04 12:41:24.518 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:41:24.568 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-05-04 12:41:24.568 SC Data - All Services \| Received logon response. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Successfully connected. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Trading is not supported. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: CLF20-CLG20.FUT_SPREAD.NYMEX -> CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: CLZ20-CLZ21.FUT_SPREAD.NYMEX -> CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.CLEJ21 -> CLJ21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.CLEK21 -> CLK21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.CLEM21 -> CLM21. Market Depth data restarted. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ENQH21 -> NQH21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPH21 -> ESH21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPM20 -> ESM20 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPM21 -> ESM21. Market Depth data restarted. \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPZ20 -> ESZ20 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.MESM21 -> MESM21 \| 2021-05-04 12:41:24.739 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NQMM21 -> QMM21 \| 2021-05-04 12:41:24.739 Mapping F.US.MNQM21 to MNQM21. Service code: cme \| 2021-05-04 12:41:24.791 SC Data - All Services \| Starting real-time market data updates for: F.US.MNQM21 (MNQM21). ID: 15 Service code: cme \| 2021-05-04 12:41:24.791 CQG WebAPI \| Sending symbol resolution request for F.US.MNQM21. ID: 151760 \| 2021-05-04 12:41:24.791 SC Data - All Services \| Requesting security definition data for: F.US.MNQM21 (MNQM21). ID: 15 \| 2021-05-04 12:41:24.791 Added historical Intraday data request for F.US.MNQM21 to the queue. \| 2021-05-04 12:41:24.791 Intraday data recording state for symbol F.US.MNQM21 is set to download 'Pending'. \| 2021-05-04 12:41:24.791 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.791 CQG WebAPI \| Received symbol resolution report for symbol F.US.MNQM21. Search Symbol: F.US.MNQM21. Request ID: 151760. Contract ID: 8. \| 2021-05-04 12:41:24.839 SC DTC Data with Market Depth \| Starting real-time market data updates for: NISS-NYSE. ID: 16 Service code: statscalc \| 2021-05-04 12:41:24.893 SC DTC Data with Market Depth \| Requesting security definition data for: NISS-NYSE. ID: 16 \| 2021-05-04 12:41:24.893 Added historical Intraday data request for NISS-NYSE to the queue. \| 2021-05-04 12:41:24.894 Intraday data recording state for symbol NISS-NYSE is set to download 'Pending'. \| 2021-05-04 12:41:24.894 Triggering next historical data download in queue. \| 2021-05-04 12:41:24.894 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.CLEJ21.2021-05-04.depth \| 2021-05-04 12:41:24.942 SC Data - All Services \| Real-time data for symbol CLF20-CLG20.FUT_SPREAD.NYMEX is currently unavailable. \| 2021-05-04 12:41:24.942 SC Data - All Services \| Received security definition for symbol CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:24.942 SC Data - All Services \| Real-time data for symbol CLZ20-CLZ21.FUT_SPREAD.NYMEX is currently unavailable. \| 2021-05-04 12:41:24.942 SC Data - All Services \| Received security definition for symbol CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:24.942 SC Data - All Services \| Clearing market depth for F.US.CLEM21 \| 2021-05-04 12:41:24.942 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.CLEM21.2021-05-04.depth \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.CLEJ21 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.CLEJ21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.CLEK21 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.CLEK21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.CLEM21 \| 2021-05-04 12:41:24.943 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.EPH21.2021-05-04.depth \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.ENQH21 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.ENQH21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.ENQM21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Clearing market depth for F.US.EPM21 \| 2021-05-04 12:41:24.943 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.EPM21.2021-05-04.depth \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.EPH21 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.EPH21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.EPM20 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.EPM20 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.EPM21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Real-time data for symbol F.US.EPZ20 is currently unavailable. \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.EPZ20 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.MESM21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.NQMM21 \| 2021-05-04 12:41:24.943 SC Data - All Services \| Received security definition for symbol F.US.MNQM21 \| 2021-05-04 12:41:24.943 SC DTC Data with Market Depth \| Received logon response. \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Successfully connected. \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: NISS-NYSE \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: TICK-NYSE \| 2021-05-04 12:41:25.488 SC DTC Data with Market Depth \| Received security definition for symbol NISS-NYSE \| 2021-05-04 12:41:25.854 SC DTC Data with Market Depth \| Received security definition for symbol TICK-NYSE \| 2021-05-04 12:41:25.854 CQG WebAPI \| Sending positions subscribe request. RequestID: 151761 \| 2021-05-04 12:41:27.896 CQG WebAPI \| Sending orders subscribe request. RequestID=151762 \| 2021-05-04 12:41:27.896 Requesting market depth updates for: F.US.ENQM21 if supported. \| 2021-05-04 12:41:27.896 Requesting market depth updates for: F.US.MESM21 if supported. \| 2021-05-04 12:41:27.896 Requesting market depth updates for: F.US.MNQM21 if supported. \| 2021-05-04 12:41:27.896 Requesting market depth updates for: F.US.NQMM21 if supported. \| 2021-05-04 12:41:27.896 SC Data - All Services \| Clearing market depth for F.US.ENQM21 \| 2021-05-04 12:41:28.059 SC Data - All Services \| Clearing market depth for F.US.MESM21 \| 2021-05-04 12:41:28.059 SC Data - All Services \| Clearing market depth for F.US.MNQM21 \| 2021-05-04 12:41:28.059 SC Data - All Services \| Clearing market depth for F.US.NQMM21 \| 2021-05-04 12:41:28.059 HD Request # 112 \| Downloading Intraday chart data for CLF20-CLG20.FUT_SPREAD.NYMEX to the file CLF20-CLG20.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:41:29.945 HD Request # 112 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:41:29.946 HD Request # 112 \| Download start date-time: 2019-11-26 04:13:44.000000. File last date-time: 2019-11-26 04:13:44.000000 \| 2021-05-04 12:41:29.946 HD Request # 112 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:41:29.946 HD Request # 112 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:41:29.946 Socket (7) \| Creating socket. \| 2021-05-04 12:41:29.947 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:29.947 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:41:29.947 Socket (7) \| CloseSocket call. \| 2021-05-04 12:41:49.957 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:41:49.957 Socket (7) \| Closed. \| 2021-05-04 12:41:49.958 HD Request # 112 \| Error downloading historical Intraday data for CLF20-CLG20.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:41:49.990 Added historical Intraday data request for CLF20-CLG20.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:41:49.990 Triggering next historical data download in queue. \| 2021-05-04 12:41:49.990 Historical data download thread signaled to stop. \| 2021-05-04 12:41:49.990 HD Request # 112 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:49.990 HD Request # 112 \| Completion time: 20s \| 2021-05-04 12:41:49.990 HD Request # 113 \| Downloading Intraday chart data for CLF20-CLG20.FUT_SPREAD.NYMEX to the file CLF20-CLG20.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:41:49.990 HD Request # 113 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:41:49.991 HD Request # 113 \| Download start date-time: 2019-11-26 04:13:44.000000. File last date-time: 2019-11-26 04:13:44.000000 \| 2021-05-04 12:41:49.991 HD Request # 113 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:41:49.991 HD Request # 113 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:41:49.991 Socket (7) \| Creating socket. \| 2021-05-04 12:41:49.991 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:49.991 Socket (7) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:41:49.991 HD Request # 113 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:41:50.108 HD Request # 113 \| Sending historical data logon request message. \| 2021-05-04 12:41:50.108 HD Request # 113 \| Requesting Intraday data. Start date-time: 2019-11-26 04:13:44. Record interval: 60. Symbol: CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:50.609 HD Request # 113 \| Decompressing data. \| 2021-05-04 12:41:50.656 HD Request # 113 \| Receiving Intraday data for CLF20-CLG20.FUT_SPREAD.NYMEX starting at 2019-11-26 04:13:44.000000 \| 2021-05-04 12:41:50.656 Socket (7) \| CloseSocket call. \| 2021-05-04 12:41:50.656 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:41:50.656 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:41:50.657 Socket (7) \| Socket gracefully closed by remote side. \| 2021-05-04 12:41:50.704 Socket (7) \| Closed. \| 2021-05-04 12:41:50.704 Historical data download thread signaled to stop. \| 2021-05-04 12:41:50.885 HD Request # 113 \| Timestamp of first Intraday data file record written: 2019-11-26 04:13:44.000000 \| 2021-05-04 12:41:50.885 HD Request # 113 \| Received 1 record from 2019-11-26 04:13:44.000000 to 2019-11-26 04:13:44.000000 (0.0 seconds) and wrote 1 record for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:41:50.886 HD Request # 113 \| Completion time: 1s \| 2021-05-04 12:41:50.886 HD Request # 113 \| Intraday data download complete for CLF20-CLG20.FUT_SPREAD.NYMEX. Unique request ID: 45 \| 2021-05-04 12:41:50.886 Added historical Intraday data request for CLF20-CLG20.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:41:50.886 Triggering next historical data download in queue. \| 2021-05-04 12:41:50.886 HD Request # 114 \| Downloading Intraday chart data for CLF20-CLG20.FUT_SPREAD.NYMEX to the file CLF20-CLG20.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:41:50.886 HD Request # 114 \| Rounding start date-time down to the minute: 2019-11-26 04:13:00.000 \| 2021-05-04 12:41:50.891 HD Request # 114 \| Download start date-time: 2019-11-26 04:13:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:41:50.891 HD Request # 114 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:41:50.891 Socket (7) \| Creating socket. \| 2021-05-04 12:41:50.892 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:41:50.892 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:41:50.892 Socket (7) \| CloseSocket call. \| 2021-05-04 12:42:10.888 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:10.888 Socket (7) \| Closed. \| 2021-05-04 12:42:10.888 HD Request # 114 \| Error downloading historical Intraday data for CLF20-CLG20.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:42:10.897 Added historical Intraday data request for CLF20-CLG20.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:42:10.897 Triggering next historical data download in queue. \| 2021-05-04 12:42:10.897 Historical data download thread signaled to stop. \| 2021-05-04 12:42:10.897 HD Request # 114 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:10.897 HD Request # 114 \| Completion time: 20s \| 2021-05-04 12:42:10.897 HD Request # 115 \| Downloading Intraday chart data for CLF20-CLG20.FUT_SPREAD.NYMEX to the file CLF20-CLG20.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:10.897 HD Request # 115 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:42:10.898 HD Request # 115 \| Download start date-time: 2019-11-26 04:13:44.000000. File last date-time: 2019-11-26 04:13:44.000000 \| 2021-05-04 12:42:10.898 HD Request # 115 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:42:10.898 HD Request # 115 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:42:10.898 Socket (7) \| Creating socket. \| 2021-05-04 12:42:10.898 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:10.898 Socket (7) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:42:10.898 HD Request # 115 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:42:11.008 HD Request # 115 \| Sending historical data logon request message. \| 2021-05-04 12:42:11.008 HD Request # 115 \| Requesting Intraday data. Start date-time: 2019-11-26 04:13:44. Record interval: 60. Symbol: CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:11.053 HD Request # 115 \| Decompressing data. \| 2021-05-04 12:42:11.101 HD Request # 115 \| Receiving Intraday data for CLF20-CLG20.FUT_SPREAD.NYMEX starting at 2019-11-26 04:13:44.000000 \| 2021-05-04 12:42:11.101 Socket (7) \| CloseSocket call. \| 2021-05-04 12:42:11.101 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:11.101 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:42:11.101 Socket (7) \| Socket gracefully closed by remote side. \| 2021-05-04 12:42:11.143 Socket (7) \| Closed. \| 2021-05-04 12:42:11.143 Historical data download thread signaled to stop. \| 2021-05-04 12:42:11.313 HD Request # 115 \| Timestamp of first Intraday data file record written: 2019-11-26 04:13:44.000000 \| 2021-05-04 12:42:11.313 HD Request # 115 \| Received 1 record from 2019-11-26 04:13:44.000000 to 2019-11-26 04:13:44.000000 (0.0 seconds) and wrote 1 record for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:11.313 HD Request # 115 \| Completion time: 1s \| 2021-05-04 12:42:11.314 HD Request # 115 \| Intraday data download complete for CLF20-CLG20.FUT_SPREAD.NYMEX. Unique request ID: 45 \| 2021-05-04 12:42:11.314 Added historical Intraday data request for CLF20-CLG20.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:42:11.314 Triggering next historical data download in queue. \| 2021-05-04 12:42:11.314 HD Request # 116 \| Downloading Intraday chart data for CLF20-CLG20.FUT_SPREAD.NYMEX to the file CLF20-CLG20.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:11.314 HD Request # 116 \| Rounding start date-time down to the minute: 2019-11-26 04:13:00.000 \| 2021-05-04 12:42:11.319 HD Request # 116 \| Download start date-time: 2019-11-26 04:13:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:42:11.319 HD Request # 116 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:42:11.319 Socket (7) \| Creating socket. \| 2021-05-04 12:42:11.319 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:11.319 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:42:11.319 Socket (7) \| CloseSocket call. \| 2021-05-04 12:42:31.307 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:31.307 Socket (7) \| Closed. \| 2021-05-04 12:42:31.307 HD Request # 116 \| Error downloading historical Intraday data for CLF20-CLG20.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:42:31.314 Historical data download thread signaled to stop. \| 2021-05-04 12:42:31.314 HD Request # 116 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:31.314 HD Request # 116 \| Add time&sales data \| Remembered last file record date-time: 00:00:00.000000 \| 2021-05-04 12:42:31.314 HD Request # 116 \| Completion time: 20s \| 2021-05-04 12:42:31.314 HD Request # 116 \| Intraday data download complete for CLF20-CLG20.FUT_SPREAD.NYMEX. Unique request ID: 45 \| 2021-05-04 12:42:31.314 Removing historical data download ID 45. \| 2021-05-04 12:42:31.314 Real-time Intraday chart data file updates started for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:31.314 Intraday chart data file opened for CLF20-CLG20.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:31.314 HD Request # 116 \| Enabling Intraday chart updating for symbol. \| 2021-05-04 12:42:31.314 F.US.CLEM21 [C][M] 15 Min #30 \| Historical data download for additional symbol CLF20-CLG20.FUT_SPREAD.NYMEX with ID 45 has completed. \| 2021-05-04 12:42:31.314 Triggering next historical data download in queue. \| 2021-05-04 12:42:31.314 HD Request # 117 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:31.314 HD Request # 117 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:42:31.315 HD Request # 117 \| Download start date-time: 2020-11-20 12:10:42.000000. File last date-time: 2020-11-20 12:10:42.140002 \| 2021-05-04 12:42:31.315 HD Request # 117 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:42:31.315 HD Request # 117 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:42:31.315 Socket (7) \| Creating socket. \| 2021-05-04 12:42:31.315 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:31.315 Socket (7) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:42:31.315 HD Request # 117 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:42:31.420 HD Request # 117 \| Sending historical data logon request message. \| 2021-05-04 12:42:31.420 HD Request # 117 \| Requesting Intraday data. Start date-time: 2020-11-20 12:10:42. Record interval: 60. Symbol: CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:31.920 HD Request # 117 \| Decompressing data. \| 2021-05-04 12:42:31.965 HD Request # 117 \| Receiving Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX starting at 2020-11-20 12:10:42.140000 \| 2021-05-04 12:42:31.965 Socket (7) \| CloseSocket call. \| 2021-05-04 12:42:31.965 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:31.965 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:42:31.965 Historical data download thread signaled to stop. \| 2021-05-04 12:42:31.976 HD Request # 117 \| Received 1 record from 2020-11-20 12:10:42.140000 to 2020-11-20 12:10:42.140000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:31.976 HD Request # 117 \| Completion time: 0s \| 2021-05-04 12:42:31.976 HD Request # 117 \| Intraday data download complete for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Unique request ID: 46 \| 2021-05-04 12:42:31.976 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:42:31.976 Triggering next historical data download in queue. \| 2021-05-04 12:42:31.976 HD Request # 118 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:31.976 HD Request # 118 \| Rounding start date-time down to the minute: 2020-11-20 12:10:00.000 \| 2021-05-04 12:42:31.976 HD Request # 118 \| Download start date-time: 2020-11-20 12:10:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:42:31.976 HD Request # 118 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:42:31.976 Socket (8) \| Creating socket. \| 2021-05-04 12:42:31.976 Socket (8) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:31.976 Socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:42:31.976 Socket (7) \| Socket gracefully closed by remote side. \| 2021-05-04 12:42:32.010 Socket (7) \| Closed. \| 2021-05-04 12:42:32.010 Socket (8) \| CloseSocket call. \| 2021-05-04 12:42:51.985 Socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:51.985 Socket (8) \| Closed. \| 2021-05-04 12:42:51.985 HD Request # 118 \| Error downloading historical Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:42:52.020 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:42:52.020 Triggering next historical data download in queue. \| 2021-05-04 12:42:52.020 Historical data download thread signaled to stop. \| 2021-05-04 12:42:52.020 HD Request # 118 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:52.020 HD Request # 118 \| Completion time: 21s \| 2021-05-04 12:42:52.020 HD Request # 119 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:52.020 HD Request # 119 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:42:52.020 HD Request # 119 \| Download start date-time: 2020-11-20 12:10:42.000000. File last date-time: 2020-11-20 12:10:42.140002 \| 2021-05-04 12:42:52.020 HD Request # 119 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:42:52.020 HD Request # 119 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:42:52.020 Socket (7) \| Creating socket. \| 2021-05-04 12:42:52.020 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:52.020 Socket (7) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:42:52.020 HD Request # 119 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:42:52.126 HD Request # 119 \| Sending historical data logon request message. \| 2021-05-04 12:42:52.126 HD Request # 119 \| Requesting Intraday data. Start date-time: 2020-11-20 12:10:42. Record interval: 60. Symbol: CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:52.171 HD Request # 119 \| Decompressing data. \| 2021-05-04 12:42:52.217 HD Request # 119 \| Receiving Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX starting at 2020-11-20 12:10:42.140000 \| 2021-05-04 12:42:52.218 Socket (7) \| CloseSocket call. \| 2021-05-04 12:42:52.218 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:42:52.218 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:42:52.218 Historical data download thread signaled to stop. \| 2021-05-04 12:42:52.241 HD Request # 119 \| Received 1 record from 2020-11-20 12:10:42.140000 to 2020-11-20 12:10:42.140000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:42:52.241 HD Request # 119 \| Completion time: 0s \| 2021-05-04 12:42:52.241 HD Request # 119 \| Intraday data download complete for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Unique request ID: 46 \| 2021-05-04 12:42:52.241 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:42:52.241 Triggering next historical data download in queue. \| 2021-05-04 12:42:52.241 HD Request # 120 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:42:52.241 HD Request # 120 \| Rounding start date-time down to the minute: 2020-11-20 12:10:00.000 \| 2021-05-04 12:42:52.241 HD Request # 120 \| Download start date-time: 2020-11-20 12:10:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:42:52.241 HD Request # 120 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:42:52.241 Socket (8) \| Creating socket. \| 2021-05-04 12:42:52.242 Socket (8) \| New receive buffer size: 5242880 \| 2021-05-04 12:42:52.242 Socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:42:52.242 Socket (7) \| Socket gracefully closed by remote side. \| 2021-05-04 12:42:52.261 Socket (7) \| Closed. \| 2021-05-04 12:42:52.262 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-05-04 12:43:09.056 CQG WebSocket socket (1) \| Closed. \| 2021-05-04 12:43:09.056 DTC Client socket (3) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-05-04 12:43:09.056 DTC Client socket (3) \| Closed. \| 2021-05-04 12:43:09.056 DTC Client socket (4) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-05-04 12:43:09.056 DTC Client socket (4) \| Closed. \| 2021-05-04 12:43:09.056 Socket (8) \| CloseSocket call. \| 2021-05-04 12:43:12.234 Socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:43:12.234 Socket (8) \| Closed. \| 2021-05-04 12:43:12.234 HD Request # 120 \| Error downloading historical Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:43:12.245 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:43:12.245 Triggering next historical data download in queue. \| 2021-05-04 12:43:12.245 Historical data download thread signaled to stop. \| 2021-05-04 12:43:12.245 HD Request # 120 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:12.245 HD Request # 120 \| Completion time: 20s \| 2021-05-04 12:43:12.245 HD Request # 121 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:43:12.245 HD Request # 121 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:43:12.246 HD Request # 121 \| Download start date-time: 2020-11-20 12:10:42.000000. File last date-time: 2020-11-20 12:10:42.140002 \| 2021-05-04 12:43:12.246 HD Request # 121 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:43:12.246 HD Request # 121 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:43:12.246 Socket (8) \| Creating socket. \| 2021-05-04 12:43:12.246 Socket (8) \| New receive buffer size: 5242880 \| 2021-05-04 12:43:12.246 Socket (8) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:43:12.246 HD Request # 121 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:43:12.348 HD Request # 121 \| Sending historical data logon request message. \| 2021-05-04 12:43:12.348 HD Request # 121 \| Requesting Intraday data. Start date-time: 2020-11-20 12:10:42. Record interval: 60. Symbol: CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:12.853 HD Request # 121 \| Decompressing data. \| 2021-05-04 12:43:12.898 HD Request # 121 \| Receiving Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX starting at 2020-11-20 12:10:42.140000 \| 2021-05-04 12:43:12.899 Socket (8) \| CloseSocket call. \| 2021-05-04 12:43:12.899 Socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:43:12.899 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:43:12.899 Historical data download thread signaled to stop. \| 2021-05-04 12:43:12.908 HD Request # 121 \| Received 1 record from 2020-11-20 12:10:42.140000 to 2020-11-20 12:10:42.140000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:12.908 HD Request # 121 \| Completion time: 0s \| 2021-05-04 12:43:12.908 HD Request # 121 \| Intraday data download complete for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Unique request ID: 46 \| 2021-05-04 12:43:12.908 Added historical Intraday data request for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the queue. \| 2021-05-04 12:43:12.908 Triggering next historical data download in queue. \| 2021-05-04 12:43:12.908 HD Request # 122 \| Downloading Intraday chart data for CLZ20-CLZ21.FUT_SPREAD.NYMEX to the file CLZ20-CLZ21.FUT_SPREAD.NYMEX.scid. Service: nymex \| 2021-05-04 12:43:12.908 HD Request # 122 \| Rounding start date-time down to the minute: 2020-11-20 12:10:00.000 \| 2021-05-04 12:43:12.908 HD Request # 122 \| Download start date-time: 2020-11-20 12:10:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:43:12.908 HD Request # 122 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:43:12.908 Socket (7) \| Creating socket. \| 2021-05-04 12:43:12.908 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:43:12.908 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:43:12.908 Socket (8) \| Socket gracefully closed by remote side. \| 2021-05-04 12:43:12.945 Socket (8) \| Closed. \| 2021-05-04 12:43:12.945 Socket (7) \| CloseSocket call. \| 2021-05-04 12:43:32.910 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:43:32.910 Socket (7) \| Closed. \| 2021-05-04 12:43:32.910 HD Request # 122 \| Error downloading historical Intraday data for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Timeout error connecting to server. \| 2021-05-04 12:43:32.914 Historical data download thread signaled to stop. \| 2021-05-04 12:43:32.914 HD Request # 122 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:32.914 HD Request # 122 \| Add time&sales data \| Remembered last file record date-time: 00:00:00.000000 \| 2021-05-04 12:43:32.915 HD Request # 122 \| Completion time: 20s \| 2021-05-04 12:43:32.915 HD Request # 122 \| Intraday data download complete for CLZ20-CLZ21.FUT_SPREAD.NYMEX. Unique request ID: 46 \| 2021-05-04 12:43:32.915 Removing historical data download ID 46. \| 2021-05-04 12:43:32.915 Real-time Intraday chart data file updates started for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:32.915 Intraday chart data file opened for CLZ20-CLZ21.FUT_SPREAD.NYMEX \| 2021-05-04 12:43:32.915 HD Request # 122 \| Enabling Intraday chart updating for symbol. \| 2021-05-04 12:43:32.915 F.US.CLEM21 [C][M] 15 Min #30 \| Historical data download for additional symbol CLZ20-CLZ21.FUT_SPREAD.NYMEX with ID 46 has completed. \| 2021-05-04 12:43:32.915 Triggering next historical data download in queue. \| 2021-05-04 12:43:32.915 HD Request # 123 \| Downloading Intraday chart data for F.US.EPH21 to the file F.US.EPH21.scid. Service: cme \| 2021-05-04 12:43:32.915 HD Request # 123 \| Performing multistage download. Downloading Minute data first. \| 2021-05-04 12:43:32.915 HD Request # 123 \| Download start date-time: 2021-03-19 07:29:59.000000. File last date-time: 2021-03-19 07:29:59.841000 \| 2021-05-04 12:43:32.915 HD Request # 123 \| Disabling Intraday chart updating for symbol. \| 2021-05-04 12:43:32.915 HD Request # 123 \| Using server: ds23.sierracharts.com port 10150 \| 2021-05-04 12:43:32.915 Socket (7) \| Creating socket. \| 2021-05-04 12:43:32.915 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:43:32.915 Socket (7) \| Connecting to IP: 216.1.90.130. \| 2021-05-04 12:43:32.915 HD Request # 123 \| Setting DTC encoding to Binary VLS \| 2021-05-04 12:43:33.021 HD Request # 123 \| Sending historical data logon request message. \| 2021-05-04 12:43:33.021 HD Request # 123 \| Requesting Intraday data. Start date-time: 2021-03-19 07:29:59. Record interval: 60. Symbol: ESH21 \| 2021-05-04 12:43:33.067 HD Request # 123 \| Decompressing data. \| 2021-05-04 12:43:33.111 HD Request # 123 \| Receiving Intraday data for F.US.EPH21 starting at 2021-03-19 07:29:59.436000 \| 2021-05-04 12:43:33.111 Socket (7) \| CloseSocket call. \| 2021-05-04 12:43:33.111 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-05-04 12:43:33.111 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-05-04 12:43:33.111 Socket (7) \| Socket gracefully closed by remote side. \| 2021-05-04 12:43:33.157 Socket (7) \| Closed. \| 2021-05-04 12:43:33.157 Historical data download thread signaled to stop. \| 2021-05-04 12:43:33.164 HD Request # 123 \| Received 1 record from 2021-03-19 07:29:59.436000 to 2021-03-19 07:29:59.436000 (0.0 seconds) and wrote 0 records for F.US.EPH21 \| 2021-05-04 12:43:33.164 HD Request # 123 \| Completion time: 1s \| 2021-05-04 12:43:33.164 HD Request # 123 \| Intraday data download complete for F.US.EPH21. Unique request ID: 47 \| 2021-05-04 12:43:33.164 Added historical Intraday data request for F.US.EPH21 to the queue. \| 2021-05-04 12:43:33.164 Triggering next historical data download in queue. \| 2021-05-04 12:43:33.164 HD Request # 124 \| Downloading Intraday chart data for F.US.EPH21 to the file F.US.EPH21.scid. Service: cme \| 2021-05-04 12:43:33.164 HD Request # 124 \| Rounding start date-time down to the minute: 2021-03-19 07:29:00.000 \| 2021-05-04 12:43:33.164 HD Request # 124 \| Download start date-time: 2021-03-19 07:29:00.000000. File last date-time: 00:00:00.000000 \| 2021-05-04 12:43:33.164 HD Request # 124 \| Using server: ds21.sierracharts.com port 10149 \| 2021-05-04 12:43:33.164 Socket (7) \| Creating socket. \| 2021-05-04 12:43:33.164 Socket (7) \| New receive buffer size: 5242880 \| 2021-05-04 12:43:33.164 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-05-04 12:43:33.164 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2021-05-04 12:43:39.065 DTC Client socket (3) \| Deleting network socket now after delay. \| 2021-05-04 12:43:39.065 DTC Client socket (4) \| Deleting network socket now after delay. \| 2021-05-04 12:43:39.065 Chart symbol is F.US.ENQM21

[2021-05-04 20:18:39] #4 [Go To First Post]
John - SC Support - Posts: 30953
We do not see anything wrong with the NQ data, but we do see requests for data for F.US.ENQH21, which is an expired contract. If you are looking at a chart for F.US.ENQH21 then that chart would not have any data after March 19, 2021 at 08:29:59. What we would like for you to do is to open a new chart for F.US.ENQM21 and let us know if you have any issues with the data in that chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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