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Date/Time: Thu, 17 Jun 2021 17:05:46 +0000



New Super Enhanced Trade Simulation Service

[2021-05-03 16:22:22]
User162315 - Posts: 5 | Ending Date: 2021-07-25
Hi

I have tryied to set up the new enhanced trading simulation service, and I have followed all the documented steps but it's not working.
for some reasone the newly created sim account does not show up in the trading window.

Regards

Mekki
[2021-05-03 17:45:48]
User162315 - Posts: 5 | Ending Date: 2021-07-25
TradeActivity files query time: 0.126420 seconds. Entries: 0. Current queries: 2 | 2021-05-03 16:31:51.635
TradeActivity files query time: 0.070174 seconds. Entries: 292. Current queries: 1 | 2021-05-03 16:31:51.706
TradeActivity files query time: 0.004173 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:05.652
TradeActivity files query time: 0.004038 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:06.550
TradeActivity files query time: 0.003906 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.466
TradeActivity files query time: 0.003909 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.898
TradeActivity files query time: 0.004097 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.909
TradeActivity files query time: 0.002125 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.956
TradeActivity files query time: 0.001979 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.970
TradeActivity files query time: 0.000449 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.975
Trading Evaluator | Requesting trade accounts from server. | 2021-05-03 16:32:11.526
Trading Evaluator | Received 1 accounts from service. | 2021-05-03 16:32:11.645
Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 16:32:16.526
Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 16:32:16.653
TradeActivity files query time: 0.008737 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:25.852
TradeActivity files query time: 0.002115 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:26.670
TradeActivity files query time: 0.002378 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:33:02.835
TradeActivity files query time: 0.002675 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:33:09.465
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9955. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.817 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9956. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.817 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9957. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.818 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9958. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.156 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9959. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.157 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9960. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.158 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9961. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9962. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9963. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9964. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.361 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9965. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.362 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9966. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.362 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9967. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.905 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9968. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.906 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9969. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.907 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9970. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.157 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9971. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.158 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9972. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.158 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9973. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.637 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9974. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.638 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9975. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.639 *
Trading Evaluator | Requesting trade accounts from server. | 2021-05-03 17:40:35.214
Trading Evaluator | Received 1 accounts from service. | 2021-05-03 17:40:35.335
Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 17:40:40.205
Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 17:40:40.328
Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 17:40:45.322
Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 17:40:45.445
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9976. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.741 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9977. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.742 *
Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9978. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.743 *
[2021-05-04 17:37:39]
Sierra_Chart Engineering - Posts: 1394 | Ending Date: 2021-09-29
You have created accounts on the old system. Carefully go through the step-by-step instructions here:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php#SetupInstructions

Be sure to follow the instructions exactly as they are stated. Reload that page to make sure you see the current page.

The trading accounts are created directly within the Sierra Chart. Not on this website.

We also want you to update to pre-release 2254:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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