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Chart appears as vertical gray bars

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[2021-05-03 13:31:54] #1 [Go To First Post]
jwick - Posts: 142
Occasionally when working with sub-instances, if I change the chart start date I get a chart as in this screenshot: http://www.sierrachart.com/image.php?Image=1620048540278.png If I create a new chart with the exact same settings, it appears without issue. If I alter the settings on the corrupted chart (change start date, chart continuous contract settings), it makes no difference. If I duplicate the corrupted chart, the duplicated chart appears as gray vertical bars just like the original corrupted chart. Any advice? EDIT1: I do notice that correct values (for ohlc, volume etc) appear to be displayed in the chart values window despite those vertical gray bars being visualized. I am not using OpenGL. Date Time Of Last Edit: 2021-05-03 14:05:39

[2021-05-03 15:56:53] #2 [Go To First Post]
John - SC Support - Posts: 31666
First, when you have the "strange" chart, right-click on the price ladder area and select Reset. That should take care of it. IF it does not resolve the issue, then the implication is that there is a study that is causing the scales to be off. Refer to the following: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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