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Date/Time: Tue, 23 Apr 2024 23:15:20 +0000



Problem connecting with AMP / TTnet

View Count: 1177

[2014-03-07 07:47:12]
User88548 - Posts: 1
Below is a copy of the message log:

AMP/TTNet: Connecting. | 2014-03-07 08:35:34
Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-03-07 08:35:34
The network socket is connected. | 2014-03-07 08:35:34
TT FIX Data: Sending the Logon message. | 2014-03-07 08:35:35
TT FIX Data: Received a Logout message. Text = Unable to login to adapter AMPNON1ORPR: STEF26 is not authorized to use FIX Adapter.. Please contact your System Administrator. | 2014-03-07 08:35:35
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2014-03-07 08:35:35
TT FIX Data: Logged out and disconnected. | 2014-03-07 08:35:35
Disconnected from TT FIX Price Feed session. | 2014-03-07 08:35:35
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-07 08:35:35
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-07 08:35:35
AMP/TTNet: Disconnected. | 2014-03-07 08:35:35
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2014-03-07 08:35:35

Regards
[2014-03-07 08:06:17]
Sierra Chart Engineering - Posts: 104368
Contact AMP and let them know you are getting this message when connecting to TTNet:
Text = Unable to login to adapter AMPNON1ORPR: STEF26 is not authorized to use FIX Adapter.. Please contact your System Administrator.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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