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Date/Time: Fri, 23 Apr 2021 05:35:50 +0000



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[2021-04-08 16:29:01]
User408490 - Posts: 3 | Ending Date: 2021-08-09
Hello, if i open my charts, I"get this information ( Error downloading historial Intraday data for F.US.DDm21,Data for instrument F.US.DD(corresponding to ID 2) is not allowed.Result=103.Num Quotes =0
this has to do with the fact that you no longer forward CQG data
Henry
[2021-04-08 18:24:24]
John - SC Support - Posts: 7168 | Ending Date: 2022-04-04
This is not related to anything about how we handle the CQG data. That error means that you are not authorized to get that data from CQG. You need to ask your broker about this.

Refer to the following:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols

If you would prefer to get the data from us, then refer to the information on this page:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

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