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Direct MessagesDate/Time: Fri, 26 Apr 2024 19:10:15 +0000
Getting Market Depth Error in Denali - pkg 11, 12 trial
View Count: 443
| [2021-04-08 15:54:24] |
| User256155 - Posts: 17 |
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From message log: Requesting market depth updates for: XKK21-CBOT if supported. | 2021-04-08 10:21:50.550 SC Data - All Services | Market Depth data has been rejected for symbol: XKK21-CBOT. Not authorized for market depth. | 2021-04-08 10:21:50.588 Requesting market depth updates for: ESM21-CME if supported. | 2021-04-08 10:44:57.706 SC Data - All Services | Market Depth data has been rejected for symbol: ESM21-CME. Not authorized for market depth. | 2021-04-08 10:44:57.793 Thanks! |
| [2021-04-08 15:59:13] |
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You need to activate the exchange fee which includes market depth data. You are not currently using that one. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-08 15:59:21
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