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Date/Time: Fri, 23 Apr 2021 04:58:23 +0000



Getting Market Depth Error in Denali - pkg 11, 12 trial

[2021-04-08 15:54:24]
User256155 - Posts: 13 | Ending Date: 2021-06-03
From message log:

Requesting market depth updates for: XKK21-CBOT if supported. | 2021-04-08 10:21:50.550
SC Data - All Services | Market Depth data has been rejected for symbol: XKK21-CBOT. Not authorized for market depth. | 2021-04-08 10:21:50.588

Requesting market depth updates for: ESM21-CME if supported. | 2021-04-08 10:44:57.706
SC Data - All Services | Market Depth data has been rejected for symbol: ESM21-CME. Not authorized for market depth. | 2021-04-08 10:44:57.793

Thanks!
[2021-04-08 15:59:13]
Sierra Chart Engineering - Posts: 95944 | Ending Date: 2022-04-10
You need to activate the exchange fee which includes market depth data. You are not currently using that one.

Refer to:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#AddingCMEMarketDepth
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-08 15:59:21

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