Support Board
Date/Time: Mon, 15 Sep 2025 01:32:27 +0000
Unable to Log In (Gain Capital)
View Count: 727
| [2021-04-05 21:07:25] |
| User176071 - Posts: 7 |
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I am unable to log into the subaccount of TierOne Trading. I am sending Message Log for Analysis
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| [2021-04-06 02:35:52] |
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The connection is definitely successful: GAIN Capital/OEC | Connected to server complete. | 2021-04-05 20:07:44.252
Continue with the instructions here: Getting Started, Opening Charts and Basic Trading: Open A Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-07 14:06:58] |
| User176071 - Posts: 7 |
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Connection is successful. However, no account and balance information shows up in "Account Balances"
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| [2021-04-08 04:02:04] |
| User176071 - Posts: 7 |
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I resolved. Thank you.
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To post a message in this thread, you need to log in with your Sierra Chart account: