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QM Multiplier is incorrect

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[2021-04-05 15:12:47] #1 [Go To First Post]
Mattc55 - Posts: 101
Hello, For QM, the multiplier is off and orders are going in improperly. As an example: Instead of 59.20, the position registers as 592.0. I am pretty sure it's an easy fix, just forgot exactly where to make the change.

[2021-04-05 17:01:57] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are checking on this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-05 17:10:48] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The default settings are correct for the Sierra Chart Order Routing Service and CQG. Therefore, the settings within the chart or Trading DOM must not be correct. Follow the instructions here: Global Symbol Settings: Update/Apply Symbol Settings to Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-05 17:13:18

[2021-04-06 12:59:06] #4 [Go To First Post]
Mattc55 - Posts: 101
Updating the symbol setting per above corrected the issue with how a position displays, but I can only enter a market order. Limit orders get the following error message. Please let me know. thank you SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: FIX field incorrect 'Illegal Price: '5808.0 contract 'QMK1' (ticks in 25, CAB of 0)' \| ExchID: 8031141868139 \| SenderSubID: xxxx. Internal Order ID: 8055. Service Order ID: 5461864. Symbol: QMK21_FUT_NYMEX. Account: xxxx \| 2021-04-06 08:56:54.283 *

[2021-04-06 16:13:56] #5 [Go To First Post]
Mattc55 - Posts: 101
I tried updating the "trade and current quote symbol price multiplier" in chart settings advanced 3, but that does not seem to be working either.

[2021-04-06 17:50:45] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the Chart >> Chart Settings >> Tick size of the chart set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-06 17:54:28] #7 [Go To First Post]
Mattc55 - Posts: 101
.01

[2021-04-06 19:39:03] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That will need to be .025. And then you need to adjust the Price Display Format to .001. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-06 19:39:45

[2021-04-06 19:49:50] #9 [Go To First Post]
Mattc55 - Posts: 101
Updated, but here is the error. please note I have it on a CL chart, but QM is the "use as trade only symbol" SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: FIX field incorrect 'Illegal Price: '58.3 contract 'QMK1' (ticks in 25, CAB of 0)' \| ExchID: 8031154416927 \| SenderSubID: . Internal Order ID: 8091. Service Order ID: 5467384. Symbol: QMK21_FUT_NYMEX. Account: \| 2021-04-06 15:48:14.350 *

[2021-04-09 13:49:28] #10 [Go To First Post]
Mattc55 - Posts: 101
Any update on this?

[2021-04-09 15:09:57] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You also need to set up the Trade and Current Quote Symbol Price Multiplier appropriately: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UsingTradeSymbol What do you have that currently set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-09 15:10:51

[2021-04-09 15:29:08] #12 [Go To First Post]
Mattc55 - Posts: 101
That was it, I changed it to .001 and it works now, thank you!

[2021-04-11 22:29:56] #13 [Go To First Post]
Mattc55 - Posts: 101
On my home PC, I followed all the steps (updated global symbol setting, changed tick size and price display format (.025/.001), and updated 'trade and current quote symbol price multiplier' to .001, all per the above, and am getting the following error message: SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: FIX field incorrect 'Illegal Price: '5917.5 contract 'QMK1' (ticks in 25, CAB of 0)' \| ExchID: 8031211700118 \| SenderSubID: . Internal Order ID: 1359. Service Order ID: 5488025. Symbol: QMK21_FUT_NYMEX. Account: \| 2021-04-11 18:29:31.111 * any suggestions?

[2021-04-12 18:08:19] #14 [Go To First Post]
C_Money - Posts: 83
I have the same issue, sometimes it works and sometimes it doesn't. I have another thread open on this. FIX field incorrect 'Illegal Price' Date Time Of Last Edit: 2021-04-12 19:26:07

[2021-04-12 19:02:43] #15 [Go To First Post]
C_Money - Posts: 83
Matt, I think once you update the settings, you have to save and close everything, and then open it up again. This works for me on SIM, I haven't tried it live yet.

[2021-04-12 19:46:42] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have gone over this, and we have expanded upon the documentation here for exactly what to do with this symbol combination: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UsingTradeSymbol We did do testing on a live account and there were no order rejections with the specified settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-12 20:02:34] #17 [Go To First Post]
Mattc55 - Posts: 101
Ah, it must be that the software on my home PC has not been updated in a while ... will update and try again... thanks.

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