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Date/Time: Sat, 18 May 2024 01:57:03 +0000



i am missing Nasdaq Mini F.US.ENQM21 data

View Count: 633

[2021-04-01 14:00:35]
User492288 - Posts: 28
Hello i am missing Nasdaq Mini F.US.ENQM21 data , what should i do ? Yesterday i made a payments!
Thanks
[2021-04-01 14:35:20]
User492288 - Posts: 28
Yesterday i paid $24 and today i paid $50
Why so expensive ? $74, How much service cost?
And i still don't see F.US.ENQM21
I see delay 10 minutes but for other services
Date Time Of Last Edit: 2021-04-01 16:31:32
[2021-04-01 16:53:17]
John - SC Support - Posts: 31704
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-01 17:54:22]
User492288 - Posts: 28
Hello, I did turned on and off trade simulation mode.
Current service SC Data-All Services
I deleted all data and downloaded again.
I restarted SC app.
and app does not work
I think i followed all the steps from the link
[2021-04-01 18:45:07]
User492288 - Posts: 28
I tried all different ways i still getting 10 min delayed data. I follow the link and it does not work
Please help
Thanks
[2021-04-01 19:14:03]
John - SC Support - Posts: 31704
What broker do you have your futures trading account with?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-01 19:20:51]
User492288 - Posts: 28
I have ampfutures
Thanks
[2021-04-01 19:34:49]
John - SC Support - Posts: 31704
What Trading Service are you setup to use with them? If you do not know the answer, then you need to ask AMP this question.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-01 20:13:32]
User492288 - Posts: 28
I signup with what i know with denali, before i used CQG
[2021-04-01 21:12:01]
John - SC Support - Posts: 31704
Denali is just a data feed.

Do you know if you are still setup with CQG through AMP? Do you still have your CQG Username and Password?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-23 20:01:43]
Sierra Chart Engineering - Posts: 104368
Let us know if you still need more help here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-04-23 20:01:54

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