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Date/Time: Mon, 03 Nov 2025 20:32:26 +0000

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Sierra Chart Unresponsive

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[2021-03-26 15:17:09] #1 [Go To First Post]
Mattc55 - Posts: 101
for a second instance, after LMAX changed my status from retail to professional enabling me for crypto trading, the software is not responsive. Directly from startup, it just goes non-responsive and has to be shut down. My other instance linked to my futures account has no issues whatsoever. please let me know how to approach this issue.

[2021-03-26 15:33:53] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.16 here: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook And also this one: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing (30.23) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-26 15:34:45

[2021-03-26 17:26:57] #3 [Go To First Post]
Mattc55 - Posts: 101
thank you, resolved the issue

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