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Date/Time: Mon, 27 Jun 2022 03:15:57 +0000



Real-Time Data Feed

View Count: 915

[2014-03-04 16:03:42]
User42850 - Posts: 3
I can´t receive The Sierra Chart Real-Time Data Feed. I paid 35$. I have the latest version of Sierra Chart and of TWS from Interactive Brokers, where I have my account. I made all according to Your instructions, but it doesn´t work. The TICK-NQ (M) works.

Thanks

Software version: 1099 | 2014-03-04 15:06:06
Usage end date: 2014-08-15 | 2014-03-04 15:06:06
Enabled for: Sierra Chart Historical Data Service. | 2014-03-04 15:06:06
Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-04 15:06:06
Received 1 data feed usernames. | 2014-03-04 15:06:06
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-04 15:06:06
Active service: Interactive Brokers | 2014-03-04 15:06:06
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-03-04 15:06:06
2014-03-04 15:06:06 Local computer clock time | 2014-03-04 15:06:06
2014-03-04 14:06:06 GMT time | 2014-03-04 15:06:06
2014-03-04 15:06:06 Time zone adjusted time | 2014-03-04 15:06:06
Time difference to server time: 1 seconds. | 2014-03-04 15:06:06
Program path: C:\SierraChart\ | 2014-03-04 15:06:06
Data Files path: C:\SierraChart\Data\ | 2014-03-04 15:06:06
OS Version Number: 6.1 | 2014-03-04 15:06:06

Checking for new symbol settings for ib | 2014-03-04 15:06:06
Symbol settings are up-to-date for ib | 2014-03-04 15:06:07
Checking for large (over 250 MB) intraday data files to move data out of. Please wait.... | 2014-03-04 15:06:08
Completed checking of 5 Intraday data files (*.scid). | 2014-03-04 15:06:10
Chart #4 has tagged chart #8 for full recalculation. Chartbook: 2014-03.cht | 2014-03-04 15:06:12
Chart #4 has tagged chart #8 for full recalculation. Chartbook: 2014-03.cht | 2014-03-04 15:06:12
Chart #8 is performing a full recalculation because it has been tagged. Chartbook: 2014-03.cht | 2014-03-04 15:06:12
HD Request # 2 - Downloading Intraday chart data for TICK-NQ to the file TICK-NQ.scid. Service: statscalc | 2014-03-04 15:06:12
HD Request # 2 - Download start Date-Time: 2014-03-04 15:05:57.0 | 2014-03-04 15:06:12
HD Request # 2 - Using server: ds3.sierracharts.com port 10149 | 2014-03-04 15:06:12
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-04 15:06:12
The network socket is connected. | 2014-03-04 15:06:12
HD Request # 2 - Sending historical data logon request message. | 2014-03-04 15:06:12
HD Request # 2 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-04 14:05:57. Record interval: 0 | 2014-03-04 15:06:13
HD Request # 2 - Decompressing data. | 2014-03-04 15:06:13
HD Request # 2 - Receiving Intraday data for TICK-NQ starting at 2014-03-04 15:05:57 | 2014-03-04 15:06:13
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-04 15:05:58 | 2014-03-04 15:06:13
HD Request # 2 - Historical data for TICK-NQ is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-03-04 15:06:13
The network socket for historical data has been closed. | 2014-03-04 15:06:13
HD Request # 2 - Received 16 records from 2014-03-04 15:05:57 to 2014-03-04 15:06:12 (15.0 seconds) and wrote 15 records for TICK-NQ | 2014-03-04 15:06:13
HD Request # 2 - Intraday download COMPLETE for TICK-NQ | 2014-03-04 15:06:13

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-03-04 15:06:13
The network socket is connected. | 2014-03-04 15:06:13
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-03-04 15:06:13
TWS server version: 70 | 2014-03-04 15:06:15
IB: Connected. Waiting for account information. | 2014-03-04 15:06:15
IB Account information received. | 2014-03-04 15:06:15
Connected to IB Live account. | 2014-03-04 15:06:15
Interactive Brokers: Requesting Trade Positions for account: U379875 | 2014-03-04 15:06:15
Next valid order ID: 1 | 2014-03-04 15:06:15
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-03-04 15:06:15
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-03-04 15:06:15
Next valid order ID: 1 | 2014-03-04 15:06:15
IB Account information received. | 2014-03-04 15:06:15
Connected to IB Live account. | 2014-03-04 15:06:15
Interactive Brokers - Starting real-time market data updates for: NQ-201403-GLOBEX | 2014-03-04 15:06:15
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-03-04 15:06:15
Subscribing to symbol: NQ SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2014-03-04 15:06:15
Interactive Brokers: Received Trade Positions download end message for account U379875 | 2014-03-04 15:06:15
HD Request # 3 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: ib | 2014-03-04 15:06:15
HD Request # 3 - Download start Date-Time: 2014-03-04 15:05:57.0 | 2014-03-04 15:06:15
HD Request # 3 - Requesting a total of 0 days and 4818 seconds. | 2014-03-04 15:06:15
HD Request # 3 - IB Backfill - Seconds requested: 4818. Seconds Remaining: 0. | 2014-03-04 15:06:15
HD Request # 3 - Requesting 4818 Seconds of data at 30 secs with ending Date-Time at 2014-03-04 16:16:15 for NQ-201403-GLOBEX | 2014-03-04 15:06:15
Interactive Brokers - Starting real-time market data updates for: ES-201403-GLOBEX | 2014-03-04 15:06:15
Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2014-03-04 15:06:15
Subscribing to symbol: ES SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2014-03-04 15:06:15
Interactive Brokers - Starting real-time market data updates for: YM-201403-ECBOT | 2014-03-04 15:06:15
Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2014-03-04 15:06:15
Subscribing to symbol: YM SecType: FUT Expiry: 201403 Exchange: ECBOT Currency: Multiplier: | 2014-03-04 15:06:15
SC Market Stats - Starting real-time market data updates for: TICK-NQ | 2014-03-04 15:06:15
SC Market Stats: Connecting to the server ds5.sierracharts.com. Port 443 | 2014-03-04 15:06:15
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-03-04 15:06:15
HD Request # 4 - Downloading Intraday chart data for TICK-NQ to the file TICK-NQ.scid. Service: statscalc | 2014-03-04 15:06:15
HD Request # 4 - Download start Date-Time: 2014-03-04 15:06:12.0 | 2014-03-04 15:06:15
HD Request # 4 - Using server: ds4.sierracharts.com port 10149 | 2014-03-04 15:06:15
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-04 15:06:15
The network socket is connected. | 2014-03-04 15:06:15
SC Market Stats: Connected to server. | 2014-03-04 15:06:15
SC Market Stats: Sending logon request message. | 2014-03-04 15:06:15
The network socket is connected. | 2014-03-04 15:06:16
HD Request # 4 - Sending historical data logon request message. | 2014-03-04 15:06:16
SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-04 15:06:16
SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-04 15:06:16
SC Market Stats - Successfully connected. | 2014-03-04 15:06:16
SC Market Stats - Restarting real-time data updates for symbol: TICK-NQ | 2014-03-04 15:06:16
HD Request # 3 - Processing historical data message from TWS | 2014-03-04 15:06:16
HD Request # 3 - Receiving Intraday data for NQ-201403-GLOBEX starting at 2014-03-04 14:56:00 | 2014-03-04 15:06:16
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-03-04 15:06:00 | 2014-03-04 15:06:16
HD Request # 3 - Received 22 records and wrote 1 records from 2014-03-04 14:55:30 to 2014-03-04 15:06:00. | 2014-03-04 15:06:16
HD Request # 4 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-04 14:06:12. Record interval: 0 | 2014-03-04 15:06:16
HD Request # 4 - Decompressing data. | 2014-03-04 15:06:16
HD Request # 4 - Receiving Intraday data for TICK-NQ starting at 2014-03-04 15:06:12 | 2014-03-04 15:06:16
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-03-04 15:06:13 | 2014-03-04 15:06:16
The network socket for historical data has been closed. | 2014-03-04 15:06:16
HD Request # 4 - Received 4 records from 2014-03-04 15:06:12 to 2014-03-04 15:06:15 (3.0 seconds) and wrote 3 records for TICK-NQ | 2014-03-04 15:06:16
HD Request # 4 - Intraday download COMPLETE for TICK-NQ | 2014-03-04 15:06:16
Real-time Intraday chart data file updates started for TICK-NQ | 2014-03-04 15:06:16

HD Request # 3 - Received 22 records from 2014-03-04 14:56:00 to 2014-03-04 15:06:00 (10.0 minutes) and wrote 1 record for NQ-201403-GLOBEX | 2014-03-04 15:06:19
HD Request # 3 - Intraday download COMPLETE for NQ-201403-GLOBEX | 2014-03-04 15:06:19
Real-time Intraday chart data file updates started for NQ-201403-GLOBEX | 2014-03-04 15:06:19

HD Request # 5 - Downloading Intraday chart data for ES-201403-GLOBEX to the file ES-201403-GLOBEX.scid. Service: ib | 2014-03-04 15:06:19
HD Request # 5 - Download start Date-Time: 2014-03-04 15:05:58.0 | 2014-03-04 15:06:19
HD Request # 5 - Requesting a total of 0 days and 4821 seconds. | 2014-03-04 15:06:19
HD Request # 5 - IB Backfill - Seconds requested: 4821. Seconds Remaining: 0. | 2014-03-04 15:06:19
HD Request # 5 - Requesting 4821 Seconds of data at 30 secs with ending Date-Time at 2014-03-04 16:16:19 for ES-201403-GLOBEX | 2014-03-04 15:06:19
HD Request # 5 - Processing historical data message from TWS | 2014-03-04 15:06:19
HD Request # 5 - Receiving Intraday data for ES-201403-GLOBEX starting at 2014-03-04 14:56:00 | 2014-03-04 15:06:19
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-03-04 15:06:00 | 2014-03-04 15:06:19
HD Request # 5 - Received 22 records and wrote 1 records from 2014-03-04 14:55:30 to 2014-03-04 15:06:00. | 2014-03-04 15:06:19
IB: Requesting historical order fills for account U379875 | 2014-03-04 15:06:20
Interactive Brokers: Received Open orders end message. | 2014-03-04 15:06:20
HD Request # 5 - Received 22 records from 2014-03-04 14:56:00 to 2014-03-04 15:06:00 (10.0 minutes) and wrote 1 record for ES-201403-GLOBEX | 2014-03-04 15:06:22
HD Request # 5 - Intraday download COMPLETE for ES-201403-GLOBEX | 2014-03-04 15:06:22
Real-time Intraday chart data file updates started for ES-201403-GLOBEX | 2014-03-04 15:06:22

HD Request # 6 - Downloading Intraday chart data for YM-201403-ECBOT to the file YM-201403-ECBOT.scid. Service: ib | 2014-03-04 15:06:22
HD Request # 6 - Download start Date-Time: 2014-03-04 15:05:58.0 | 2014-03-04 15:06:22
HD Request # 6 - Requesting a total of 0 days and 4824 seconds. | 2014-03-04 15:06:22
HD Request # 6 - IB Backfill - Seconds requested: 4824. Seconds Remaining: 0. | 2014-03-04 15:06:22
HD Request # 6 - Requesting 4824 Seconds of data at 30 secs with ending Date-Time at 2014-03-04 16:16:22 for YM-201403-ECBOT | 2014-03-04 15:06:22
Chart #4 has tagged chart #8 for full recalculation. Chartbook: 2014-03.cht | 2014-03-04 15:06:22
HD Request # 6 - Processing historical data message from TWS | 2014-03-04 15:06:22
HD Request # 6 - Receiving Intraday data for YM-201403-ECBOT starting at 2014-03-04 14:56:00 | 2014-03-04 15:06:22
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-03-04 15:06:00 | 2014-03-04 15:06:22
HD Request # 6 - Received 22 records and wrote 1 records from 2014-03-04 14:55:30 to 2014-03-04 15:06:00. | 2014-03-04 15:06:22
Chart #8 is performing a full recalculation because it has been tagged. Chartbook: 2014-03.cht | 2014-03-04 15:06:22
HD Request # 6 - Received 22 records from 2014-03-04 14:56:00 to 2014-03-04 15:06:00 (10.0 minutes) and wrote 1 record for YM-201403-ECBOT | 2014-03-04 15:06:25
HD Request # 6 - Intraday download COMPLETE for YM-201403-ECBOT | 2014-03-04 15:06:25
Real-time Intraday chart data file updates started for YM-201403-ECBOT | 2014-03-04 15:06:25
[2014-03-04 17:19:50]
Sierra Chart Engineering - Posts: 103470
You need to enable the CME exchange on this page:

https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-04 17:44:09]
User42850 - Posts: 3
I have a live account on Interactive Brokers, I thought it is without the exchange fees. I thought I have to pay only 35$ to receive data feeds of CME.

Thanks
[2014-03-04 18:16:43]
Sierra Chart Engineering - Posts: 103470
The CME is now charging exchange fees. This is explained here:
https://www.sierrachart.com/SupportBoard.php?ThreadID=5781

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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