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Date/Time: Tue, 23 Apr 2024 15:18:33 +0000



Cannot Find Bakkt Bitcoin Futures Data on ICE-US

View Count: 941

[2021-03-22 11:53:36]
Recoba71279 - Posts: 23
Symbol BTM

Thanks
[2021-03-23 11:58:47]
Recoba71279 - Posts: 23
Bump.

To clarify, ICEUS has a futures contract called the "Bakkt Bitcoin Monthly" Symbol BTM which is not currently listed on Sierra as an available symbol. Can you please add?

Thanks
[2021-03-27 14:31:39]
Recoba71279 - Posts: 23
Bumping this post, not sure if it got missed.

Thanks
[2021-03-30 12:33:24]
Recoba71279 - Posts: 23
Attached is the symbol/chart from barchart:

https://www.barchart.com/futures/quotes/DNJ21/overview
[2021-03-30 12:52:28]
Recoba71279 - Posts: 23
Lastly, ICE is not charging Data fees for it currently. So the realtime data is free
[2021-04-03 02:34:16]
Sierra Chart Engineering - Posts: 104368
We apologize for the long delay here. We have been really very busy and sometimes behind on some requests. We will set up the symbol settings today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-03 14:00:46]
Recoba71279 - Posts: 23
Not a problem. Thank you for supporting a great piece of software.

Happy Easter
[2021-04-05 11:50:13]
Recoba71279 - Posts: 23
Do I need to do anything special to see the symbol, ie update program?
[2021-04-09 20:10:16]
Recoba71279 - Posts: 23
Any update?
[2021-04-13 15:32:08]
Sierra Chart Engineering - Posts: 104368
We really apologize, we did not complete this when we said we would. It has now been done.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

You will see the symbol listed in File >> Find Symbol >> Futures-ICE US.


The problem is that we cannot provide the real-time data. Only the historical data is available to you. There complexity and cost related to providing the real-time data from ICE without paying the exchange fee. It is not something we can allocate time to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-13 17:24:21]
Recoba71279 - Posts: 23
Historical data is fine. I updated the symbol settings and can find the symbol, however nothing appears to download. All i see is a blank screen.
[2021-04-19 18:11:47]
Recoba71279 - Posts: 23
Hello

I can indeed find the symbol now, however no data is available when you try to chart. The exchange spreads function is also not working.

As I mentioned previously, I do not need real time data but only historical.

Thanks
[2021-04-20 21:49:36]
Recoba71279 - Posts: 23
Clarification:
No historical data prior to 4/13 seems to exist.
Exchange spreads not working
[2021-04-20 23:07:30]
Sierra Chart Engineering - Posts: 104368
Are there spreads for the crypto currencies on the ICE exchange? The historical Intraday data will only start as of the time we set this up. Although we can try to pull in more. We will try to get to it this evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-04-20 23:07:54
[2021-04-22 15:31:58]
Recoba71279 - Posts: 23
Yes, there are exchange traded Calendar Spreads for the Bakkt contract.
[2021-05-12 18:08:31]
Recoba71279 - Posts: 23
Any progress in being able to chart the exchange traded spreads for Bakkt?
[2022-01-05 14:08:46]
Recoba71279 - Posts: 23
Bump. Can you please add support for the Bakkt Exchange traded spreads?

Happy new year.

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