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Date/Time: Sun, 05 May 2024 03:48:13 +0000



Activated Denali and CME live data but I only get 10 levels of Market Depth

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[2021-03-21 23:04:31]
User854802 - Posts: 41
Hi

I activated Denali feed for non professional account with market depth a couple of day ago. I went and followed the Denali set up steps and activated CME. I got service package 11.

But when I am looking at ES on the current June contract my DOM is only 10 levels deep. I went into chart settins for it and set market depth to 500 and it still only shows me 10 levels.

How do I activate the full market depth now for ES using Denali live data?

Thanks
imagedenali.jpg / V - Attached On 2021-03-21 23:04:08 UTC - Size: 516.48 KB - 210 views
[2021-03-21 23:12:47]
Sierra Chart Engineering - Posts: 104368
That is not the correct setting. That particular setting should be set to a small number. Like 5.

Instead refer to:

File Menu: Not Receiving the Full Number of Market Depth Levels
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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