Support Board
Date/Time: Tue, 04 Nov 2025 07:19:11 +0000
Connection Problems
View Count: 560
| [2021-03-18 16:31:48] |
| User375156 - Posts: 1 |
|
I need a help how to my ninjatrader login details to connect with sierra chart. Ninjatrader has already activated sierra chart but my sierra chart is still delayed. I don't know what to do.
|
| [2021-03-18 19:00:13] |
| John - SC Support - Posts: 42737 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: