Support Board
Date/Time: Sat, 05 Jul 2025 12:45:37 +0000
Connection Problems
View Count: 509
| [2021-03-18 16:31:48] |
| User375156 - Posts: 1 |
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I need a help how to my ninjatrader login details to connect with sierra chart. Ninjatrader has already activated sierra chart but my sierra chart is still delayed. I don't know what to do.
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| [2021-03-18 19:00:13] |
| John - SC Support - Posts: 40745 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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