Support Board
Date/Time: Tue, 04 Nov 2025 06:47:55 +0000
I placed an order but could not cancel.
View Count: 517
| [2021-03-17 02:22:38] |
| User679347 - Posts: 4 |
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Hello I have CQG connection and I placed an order and could not close it, I thought this was an issue with Sierra Chart app, so I closed it. When I re-opened the app, the position was negative and I was not able to close it. I downloaded the latest version and still nothing. I then got an email from AMP about CQG having some issues. I can't cancel or do anything at this point. |
| [2021-03-17 08:48:33] |
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You need to contact your broker for help with this. This is not a Sierra Chart issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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