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Date/Time: Fri, 03 May 2024 09:30:39 +0000



Connexion WIFI Data Feed connect

View Count: 472

[2021-03-16 15:22:37]
Crystal77 - Posts: 28
Hi,

This morning i cant connect data feed market with WIFI, but if i do a connexion sharing with my phone in 4G, all works and SC can connect..
i control WIFI connexion and all worked, WIFI working, but NOT for connected SC... Yesterday all working.. what happened ? thanks for your help
[2021-03-16 16:14:44]
John - SC Support - Posts: 31334
If you can connect using your phone, but not WiFi, then that means there is a problem with your WiFi. You would need to look into why that is happening. We cannot help with something like that as it is definitely something with your setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-17 06:05:48]
Crystal77 - Posts: 28
I try many hours to find a problem,.. not working.
i never change nothing in setup or in SC..
All working with my phone. can help me or where i can check in SC setup or Windows 10 ???
i not find a solution!!!! thanks for your help John !!!
[2021-03-17 09:03:50]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed with File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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