Home >> Support Board

Support Board

Date/Time: Fri, 03 May 2024 05:03:41 +0000

How to Post a Message for Support

Sierra Charts not showing data anymore for live data

View Count: 661

[2021-03-16 15:22:26] #1 [Go To First Post]
VKS19 - Posts: 6
I am not able to see live data on Sierra Charts. Also shows zero on the quote board for volume.

[2021-03-16 16:12:57] #2 [Go To First Post]
John - SC Support - Posts: 31334
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: