Login Page - Create Account

Support Board


Date/Time: Sun, 03 Jul 2022 00:28:48 +0000



delayed feed

View Count: 817

[2014-03-03 09:12:22]
stephensmart - Posts: 51
I am experiencing a delayed data feed on spot forex this morning?
[2014-03-04 08:50:28]
Sierra Chart Engineering - Posts: 103558
Are you still noticing a problem? And if you do, please let us know how you know that the data is delayed. So we can understand the basis of this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-04 09:14:08]
stephensmart - Posts: 51
Hi, it has been resolved today, was delayed the entire day yesterday, the price on the charts was delayed from between 10 sec to up to 1min, i was observing eurusd and the feed was delayed to the actual market i was trading on.
[2014-03-04 09:33:27]
Sierra Chart Engineering - Posts: 103558
OK, this is possible this originated from the FXCM side.

When you notice this problem, what you need to do is to make sure your computer's clock is set accurately down to the second and then compare the last trade time for the symbol as seen in Window >> Current Quote Window to the time on the title bar of Sierra Chart. When there is a trade received, those two should match.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account