Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 07:53:25 +0000



Denali on the Platform

View Count: 448

[2021-03-10 23:36:44]
User394171 - Posts: 7
OK here I am on the Correct account ! haha

Please see the attached images. I have pre paid money into my account and updated all account information to use the Package 10 plus Denali Data feed.

How do I get my charts to use the Denali data now? Can you share the link with those steps.
imageDenali 1.2.PNG / V - Attached On 2021-03-10 23:32:04 UTC - Size: 56.24 KB - 161 views
imageDenali1.3.PNG / V - Attached On 2021-03-10 23:32:20 UTC - Size: 216.9 KB - 162 views
[2021-03-11 04:14:11]
Sierra Chart Engineering - Posts: 104368
Based upon what we see you are already receiving the Denali Exchange Data Feed. For more information refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

Although we want you to do this for each symbol:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account