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Direct MessagesDate/Time: Sun, 05 May 2024 17:30:56 +0000
I cannot trade with my SC
View Count: 441
| [2021-03-10 17:21:51] |
| User731689 - Posts: 7 |
|
I got following message. Please help. SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Account ac***** not found. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 888. Service Order ID: 5333324. Symbol: MESH21_FUT_CME. Account: AC1***** | 2021-03-10 11:42:25.597 * |
| [2021-03-10 18:29:03] |
| John - SC Support - Posts: 31379 |
|
We see that your account is with AMP. AMP stopped support for the Sierra Chart Order Routing Service a few weeks ago. They should have informed you of this and switched you over to CQG for Order Routing. Therefore, you will not be able to place any trades using the Sierra Chart Order Routing Service through AMP any longer. If you have the information from AMP for your CQG account, then follow these instructions to connect your Sierra Chart to CQG: TT Based Order Routing Service: TT Interruption | Post: 252374 If you do not have CQG information from AMP, then you will need to contact them to get this information. Then follow the steps outlined at the link above. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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