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Date/Time: Fri, 03 May 2024 07:59:45 +0000



Sierra not allowing live feed saying max system reached, but 2 out of 3 are used

View Count: 461

[2021-03-10 14:11:12]
jeden8l - Posts: 46
Hi.

This is the message log.

DTC Client socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-03-10 14:06:13.847
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2021-03-10 14:06:13.848
SC Data - All Services | Disconnected from the server. | 2021-03-10 14:06:13.848
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2021-03-10 14:06:13.848
DTC Client socket (4) | Socket gracefully closed by remote side. | 2021-03-10 14:06:13.853
DTC Client socket (4) | Closed. | 2021-03-10 14:06:13.853
SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2021-03-10 14:06:43.849
DTC Client socket (4) | Creating socket. | 2021-03-10 14:06:43.852
DTC Client socket (4) | New receive buffer size: 5242880 | 2021-03-10 14:06:43.852
DTC Client socket (4) | Connecting to IP: 216.1.90.130. | 2021-03-10 14:06:43.852
SC Data - All Services | Network connection to server complete. | 2021-03-10 14:06:43.861
SC Data - All Services | Starting socket receive thread. | 2021-03-10 14:06:43.861
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-03-10 14:06:43.861
SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-03-10 14:06:43.940
SC Data - All Services | Sending logon request message. | 2021-03-10 14:06:43.940
SC Data - All Services | Received logon response. | 2021-03-10 14:06:44.606
SC Data - All Services | Server Name: SC Real-Time Server. | 2021-03-10 14:06:44.606
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-03-10 14:06:44.606
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2021-03-10 14:06:44.606
SC Data - All Services | Waiting for socket receive thread to end | 2021-03-10 14:06:44.606
DTC Client socket (4) | CloseSocket call. | 2021-03-10 14:06:44.608
DTC Client socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-03-10 14:06:44.608
DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2021-03-10 14:06:44.609
SC Data - All Services | Disconnected from the server. | 2021-03-10 14:06:44.609
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2021-03-10 14:06:44.609
DTC Client socket (4) | Socket gracefully closed by remote side. | 2021-03-10 14:06:44.627
DTC Client socket (4) | Closed. | 2021-03-10 14:06:44.627

Connection bar green, instance has been working previously on the same data service settings, different instance with the same settings still working.
[2021-03-10 14:18:51]
Sierra Chart Engineering - Posts: 104368
Refer to:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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