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Date/Time: Fri, 03 May 2024 07:58:12 +0000



Free standard package through AMP

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[2021-03-09 13:44:15]
User587461 - Posts: 5
I am using Sierra Charts through AMP in a Free mode. i.e. I use Package 3 (Standard) Free of charge through AMP. Does this change in billing means I will not be able to use it free and I HAVE TO PAY for using it ??? In that case I may have to opt for other trading and charting software through AMP
[2021-03-09 14:12:31]
User772499 - Posts: 48
I'd like to know the answer to this also. I have free SC thru AMP. Will there be a platform charge now? How much?

Am I not paying AMP for data? comm? WTF is going on?

Thanks!
[2021-03-09 14:13:14]
Sierra Chart Engineering - Posts: 104368
For complete information about this, refer to:
Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

In the case of post #1, we will activate your account for two weeks for now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-09 14:17:20
[2021-03-09 14:18:29]
User772499 - Posts: 48
So fees will be paid like this:

Comm- AMP
Data- SC
Platform use- SC
[2021-03-09 14:20:23]
User587461 - Posts: 5
That means I have to pay for SC after 2 weeks right ?
[2021-03-09 14:24:55]
Sierra Chart Engineering - Posts: 104368
Data- SC
You only pay for data to Sierra Chart if you are using our Denali Data Feed:
Denali Exchange Data Feed

That means I have to pay for SC after 2 weeks right ?
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-09 14:25:23
[2021-03-09 15:55:16]
User164131 - Posts: 19
Hello guys,
I have been using SC_package_3 through AMP broker (free) and pay CQG datafeed+traderoute_commission.
I already read this thread — Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker but still don't understand. How can I continue to use SC_package_3 for free? I don't need denali_exchange_data_feed or something. In my user_control_panel in the available_services section, I see package 3 is NOT free.
Date Time Of Last Edit: 2021-03-09 16:01:27
[2021-03-09 16:07:29]
User772499 - Posts: 48
It looks like it went from free to $26
[2021-03-09 17:03:43]
user30624700 - Posts: 5
It looks like for Package 3 we will have to pay $26/mth, but we can continue to use the AMP/CQG feed (and routing) and don't need to pay for Denali, thus CME fees will be continued to be billed by AMP. Am I correct?
[2021-03-09 17:09:36]
User772499 - Posts: 48
Thank you AMP for taking care of your clients and informing us of these changes.... idiots
Date Time Of Last Edit: 2021-03-09 17:34:16
[2021-03-09 20:02:20]
Sierra Chart Engineering - Posts: 104368
Thank you AMP for taking care of your clients and informing us of these changes
We have informed you of the change. This does not go into effect until next month. So there is plenty of notice.

It looks like for Package 3 we will have to pay $26/mth, but we can continue to use the AMP/CQG feed (and routing) and don't need to pay for Denali, thus CME fees will be continued to be billed by AMP.
Yes this is true. However, Denali Exchange Data Feed is much better than CQG and you only have to pay 10USD or less additional per month:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-09 21:01:11]
user30624700 - Posts: 5
Yes this is true. However, Denali Exchange Data Feed is much better than CQG and you only have to pay 10USD or less additional per month:

Thanks, just want to confirm one more detail. Currently I have 2 subaccounts with AMP and I run two instances of SC on same computer, but they each have a separate SC login id and I also pay the CME fee twice. So going forward, I actually only need to pay for one SC account/one Denali feed/one CME fee and I can use that on two instances on the same computer, each connected to the AMP subaccount for CQG routing only, and I don't need to pay CME at all to AMP anymore?
[2021-03-09 21:49:40]
John - SC Support - Posts: 31334
Thanks, just want to confirm one more detail. Currently I have 2 subaccounts with AMP and I run two instances of SC on same computer, but they each have a separate SC login id and I also pay the CME fee twice. So going forward, I actually only need to pay for one SC account/one Denali feed/one CME fee and I can use that on two instances on the same computer, each connected to the AMP subaccount for CQG routing only, and I don't need to pay CME at all to AMP anymore?

This is all correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-09 22:15:32]
Sierra Chart Engineering - Posts: 104368
Confirming that post #12 is a correct understanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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