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Date/Time: Mon, 29 Apr 2024 18:04:19 +0000



Help needed please

View Count: 488

[2021-03-09 00:26:54]
User999835 - Posts: 28
I am lost as to what i need to do after enabling Denali feed and subscribing to CME and Eurex as a non-professional.

I followed the instructions but I do not understand your last message in response to my Trading Account Assignment Request Form.

I have a funded AMP account (account number provided in my request form and) and I am trying to set up the SC Order Routing Service to avoid having to connect every single month as per statement:
"It is not necessary to follow this procedure when using the Sierra Chart Order Routing Service since Sierra Chart is continuously always aware of your trading account."

Please could you kindly advise what it is i am doing wrong or clarify what needs to be done.

Thank you
[2021-03-09 03:40:45]
Sierra Chart Engineering - Posts: 104368
That information you quoted is out of date at this time.

You have to follow the instructions here to authorize the CME data:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

In the case of AMP they will set you up with a CQG account. So you need to connect Sierra Chart to CQG.

At this time are you receiving the real-time EUREX data? You should be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-09 03:41:51
[2021-03-09 15:12:34]
User999835 - Posts: 28
Yes I am receiving real-time data from Eurex; are you saying that one has to subscribe to two CME datafeed subscriptions to be able to use Denali CME with Sierra Chart?

(1x for Denali CME subscription + 1x login to AMP funded account with credentials provided from subscription to CQG CME datafeed)

Please could you kindly clarify? this makes no sense to me

Thank you
[2021-03-09 15:26:22]
Sierra Chart Engineering - Posts: 104368
No that is not correct. Your broker AMP would set you up with CQG for order routing only. No market data from CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-09 15:26:27

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