Support Board
Date/Time: Thu, 10 Oct 2024 01:36:12 +0000
Delayed Data
View Count: 437
[2021-03-08 22:29:20] |
User107740 - Posts: 6 |
I have three days of full use of Sierra Chart but where is in the present time the delayed data flow to which I am entitled during these three days ???? YOU NEVER SOLVED THE PROBLEM ! |
[2021-03-09 09:11:23] |
User107740 - Posts: 6 |
My delayed data flow has stopped several weeks ago as I was still entitled to receive it (It should be an issue specific to me). Since this time I try to comunicate with SC but it seems an impossible mission.I cannot renew my subscription until this problem has been resolved... As a result you left me with no choice but to give up when I was about to open a trading account with real time data and planned to become a long time user with SC... |
[2021-03-09 12:56:20] |
Sierra Chart Engineering - Posts: 104368 |
What symbol do you want delayed streaming data for? Just tell us one symbol. Update Sierra Chart to the current version: Software Download: Fast Update Make sure the symbols are set correctly by using this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service We have added an additional two weeks of usage time to your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-09 12:57:23
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