Support Board
Date/Time: Fri, 03 May 2024 04:44:45 +0000
Charts not working
View Count: 480
[2021-03-08 16:34:13] |
WHum7812 - Posts: 23 |
Good Morning... I opened Sierra this morning. It seemed to open without error, however, my charts are not moving. It is not working dynamically. Also, the chart and the DOM are out of sync. The DOM is stuck on 66.26 (CLJ1 - crude) and the chart is stuck on whatever number it lands on when I open it. The only way the chart updates is if I close the chartbook and re-open it. This however, does not change the value on the DOM, only the chart. Secondly, my DOM says I have a deficit of -20P. I have not made any trades. I have loaded the latest update this morning (version 2237). Thank you, Ward Hum |
[2021-03-09 20:08:30] |
Sierra Chart Engineering - Posts: 104368 |
Regarding market data, refer to help topic 3.4: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed Secondly, my DOM says I have a deficit of -20P. I have not made any trades.
Regarding this, refer to:Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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