Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 11:38:08 +0000



MD5 Errors

View Count: 726

[2021-03-06 19:13:27]
User115740 - Posts: 12
I have attempted to install both the current version and pre-release version of SC and I keep seeing a large string of MD5 errors that suggest restarting the installer. I have done so and I continue to get the same error. Any suggestions? First time running into this issue.
[2021-03-06 19:59:23]
Artykwolf - Posts: 1
I have attempted to install both the current version and pre-release version of SC and I keep seeing a large string of MD5 errors. I recently installed Kaspersky Total Security and also tried with the protection disabled. I pressed the Send Log to Support and sent the example.
[2021-03-06 20:21:29]
JohnR - User831573 - Posts: 300
I'm getting the same MD5 not matching errors - I have not changed anything on my system. I tried 3 times and did a reboot between try 2 & 3. I do have BitDefender installed, but it has been on my system for years.

JohnR
[2021-03-06 20:27:29]
David233310 - Posts: 1
Sorry that was old demo account

Artykwolf [Direct Messages] - Posts: 1 | Ending Date: 2018-08-11 [Expired]
I have attempted to install both the current version and pre-release version of SC and I keep seeing a large string of MD5 errors. I recently installed Kaspersky Total Security and also tried with the protection disabled. I pressed the Send Log to Support and sent the example.

I used the ZIP installer and that worked OK.
[2021-03-06 20:51:57]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-06 21:04:51]
Sierra Chart Engineering - Posts: 104368
There is a problem on our side. Give us about 10 minutes to resolve.

For now use the ZIP installers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-06 21:04:56
[2021-03-07 00:06:59]
Sierra Chart Engineering - Posts: 104368
This has been resolved earlier today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account