Login Page - Create Account

Support Board


Date/Time: Fri, 23 Apr 2021 05:32:45 +0000



Real-Time Data Agreements

[2021-03-03 21:48:03]
User99275 - Posts: 16 | Ending Date: 2021-05-08
Hello, please help me fill out the form: Real-Time Data Agreements / Uniform Subscriber Agreement.
I use AMP as a broker. What should I fill in the columns: "Trading Account Number" and "Clearing Firm"?
Trading Account Number = account number at AMP?
Clearing Firm = AMP Futures?
Thank you for reply
[2021-03-03 22:44:25]
John - SC Support - Posts: 7168 | Ending Date: 2022-04-04
Yes, what you put down for what you think is what you need to enter.

Clearing Firm: AMP
Trading Account Number: AMP Account Number
[2021-03-04 09:57:38]
User99275 - Posts: 16 | Ending Date: 2021-05-08
Thank you for quick reply.
The agreements are complete, but I still can't activate the data.
Error message: The Data Feed is not enabled on the account.
Could you help me to solve this problem?
Thank you for reply
[2021-03-04 16:00:52]
John - SC Support - Posts: 7168 | Ending Date: 2022-04-04
You need to go through all of the Setup Instructions for the Denali Exchange Data Feed. In particular, you will need to change your Service Package and then activate the exchanges. Work through the Setup Instructions starting at this section:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_ActivateService

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account