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Date/Time: Fri, 19 Apr 2024 19:06:11 +0000



cant load intraday data for more than 2 days.

View Count: 471

[2021-03-02 20:52:43]
ephi144 - Posts: 54
i don't know what did i do...but cant load data that is more than like 2 days old. here are the settings.

symbol is SHAK in this case, but no other symbol work either.
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imagedata_load_issue.PNG / V - Attached On 2021-03-02 20:51:39 UTC - Size: 85.35 KB - 178 views
[2021-03-02 21:03:17]
John - SC Support - Posts: 30973
The first thing is to remove the settings for a Continuous Contract for this symbol, since it is an equities symbol. Then you should be able to adjust the settings to get additional data into the chart. Refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-02 22:56:41]
Sierra Chart Engineering - Posts: 104368
This is the Continuous Contract option being referred to:
Continuous Futures Contract Charts: Continuous Futures Contract Rollover Options
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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