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Date/Time: Fri, 29 Mar 2024 14:08:36 +0000



Transact Futures / Infinity

View Count: 679

[2021-03-02 18:06:10]
User227591 - Posts: 1
Hi Team, I'm connecting sierra chart through infinity futures platform and I can't seem to see level 2 market data on the dom and T&S.
Can you please help and let me know how to activate this?
[2021-03-02 23:24:04]
Sierra Chart Engineering - Posts: 104368
Select Global Settings >> Data/Trade Service Settings. Set Service Setting >> Enable Market Depth Data to Yes.

Then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-02 23:24:18
[2022-08-19 14:05:11]
Jacob J Stabl - Posts: 9
I'm moving to a new macbook Air computer and I have Sierra Charts running but can't figure out how to get TranactFutures trading platform working. How do I do that?
[2022-08-19 15:27:23]
SC Support - Posts: 1785
Hi Jacob, if you wish we can give you a quick call to help with that set-up? Please let us know
[2022-08-19 16:06:19]
Jacob J Stabl - Posts: 9
Thanks for the suggestion to give a call, but I can't find a phone number to call. Could you either answer this with the number or email it to me?
[2022-08-19 16:58:51]
SC Support - Posts: 1785
Hi Jacob, I missed you with my call just now, please let me know when I can try you back? Thank you
[2022-08-19 17:02:44]
Jacob J Stabl - Posts: 9
I'm available now, I didn't answer in case it was a robo call.
[2022-08-19 17:23:49]
SC Support - Posts: 1785
Spoke to Jacob, helped with set-up

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