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Date/Time: Thu, 25 Apr 2024 01:34:04 +0000



Chart loading time

View Count: 629

[2021-02-24 17:31:54]
User645832 - Posts: 99
Hi, my chartbook contains 6 different charts for the same symbol on 6 timeframes.
I have a strong PC with a fast disk and enough memory.
When I switch from one symbol to another it sometimes takes upto 3-4 seconds to reload the charts.
I have noticed that the symbols that I have traded before take longer to load (these are the equities futures - ES, NQ, RTY), while all the other symbols load in less than 1 second.
There is also a message popping up announcing the filled orders loading time, which is is most probably the reason for the delay.
In the Chart Settings I have chosen "Load Order Fills For Current Day Only", since I don't need the historical order fills, but that did not make a difference in the charts loading speed.
Are there any other settings I could change in order to shorten the charts loading timer?

Thank you!
[2021-02-25 14:18:38]
Sierra Chart Engineering - Posts: 104368
Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.12 - Intraday Data Storage Time Unit. Historical Data Record Time Frame.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-25 16:53:23]
User645832 - Posts: 99
ok, I'll do that thank you, I assume it has no affect on the live data.
what about loading filled orders? can it be disabled?
[2021-02-25 16:54:56]
Sierra Chart Engineering - Posts: 104368
what about loading filled orders? can it be disabled?
This is not a problem. The order fills are not loaded if they are not needed in the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-27 05:59:55]
User645832 - Posts: 99
I have followed your instructions, setting Intraday Data Storage Time Unit to 1 Second, deleted the data and download it again.
All contracts accept NQ and ES are now loaded faster, what can be the reason I still have to wait approx. 3 seconds each time I switch to NQ / ES?

Please advise.
[2021-03-01 18:01:31]
User645832 - Posts: 99
I would appreciate it if you could assist, NQ (F.US.MNQH21) & ES (F.US.MESH21) now take 5-6 seconds to load, the file sizes are also a lot larger than for other contracts.
It must be something with historical orders, please advise how I can solve it!
[2021-03-04 15:30:34]
Sierra Chart Engineering - Posts: 104368
That sounds reasonable to us. If you want the loading faster, then look at getting faster computer hardware and a dedicated solid-state drive.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-04 15:30:44

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