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Direct MessagesDate/Time: Fri, 03 May 2024 21:22:24 +0000
[User Discussion] - Problem with Gomicator
View Count: 587
| [2021-02-23 19:35:37] |
| g4500 - Posts: 25 |
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I contact Gomicator page that you recommend on your page to test the studies they offer. They accepted the trial, so i restart my Sierra , and since this moment, when i go to add customs studies my Sierra shutdown automatically. I tried several times , but same problem. I decide to re install Sierra but i still having the same issue. Need help please |
| [2021-02-23 20:25:44] |
| John - SC Support - Posts: 31360 |
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First you need to get with Gomicator to let them know that their software is causing you trouble and to either fix it, or to take you off their list so you do not receive their software anymore. In the meantime you will need to run Sierra Chart in Safe Mode. Refer to the information here: Sierra Chart - Software Login Instructions: Using Safe Mode Once you have verified that the files from Gomicator are working properly then you can start Sierra Chart without Safe mode. Or if you are no longer getting the file(s) from Gomicator then you will want to go to your Sierra Chart Data folder and remove the .dll files that they had sent you, and then you can start Sierra Chart without Safe Mode again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-23 20:26:17
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| [2021-02-23 20:26:37] |
| Sierra_Chart Engineering - Posts: 14205 |
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Also refer to help topic 17 regarding this: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-26 12:00:27] |
| g4500 - Posts: 25 |
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Thank s for the answer. They told me from gomicator that it s cause i m running Sierra from a Mac with Crossover as emulator. So no able to use this studies. Do you will fix that on the near future for Mac customers? |
| [2021-02-26 12:58:33] |
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This is not within our control. That is for them to solve not us. And their response does not make sense to us either.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-26 13:07:31] |
| g4500 - Posts: 25 |
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aaaah you're using a mac that's what I was thinking, I thought I had sent a message butr maybe forgot. Sorry , it causes issues like the crash you encountered, and I'm pretty sure that all the studies that use .NET dlls can't work. It leaves you unfortunately with only the pure C++ dlls which is the GomRenko. Sorry for that, I think the real issue is the protection software I use, the MAC does not like it.. That was the anser they send me |
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