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Date/Time: Sun, 12 May 2024 14:56:18 +0000



Denali Feed / IB No data (after the session close)

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[2021-02-22 23:21:15]
user_xyz - Posts: 374
Did something change after the close of the session an hour ago?

SC/Denali/IB Gateway is not receiving any data/quotes after numerous shutdowns, restarts and logging in. But I am getting quotes with my 2nd setup SC w/Denali/AMP/CQG. I didn't change anything BUT as a test I turned 'Allow Support for SC Data Feeds' from Yes to No and started getting data from IB. Turned it back to Yes and nothing...
[2021-02-22 23:31:47]
user_xyz - Posts: 374
From the log... This appears to be the issue. Not sure why that changed?

SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2021-02-22 14:30:47.992
[2021-02-22 23:56:26]
Sierra Chart Engineering - Posts: 104368
No nothing changed but reconnect all instances of Sierra Chart if that error message does not seem correct to you based upon your actual connections:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-22 23:56:43
[2021-02-23 03:43:17]
user_xyz - Posts: 374
That was it... sorry didn't think about reconnecting the other copy of SC.

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