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Date/Time: Fri, 03 May 2024 14:16:13 +0000



Only have best bid/ best ask market depth level on price ladder

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[2021-02-22 11:10:06]
User195414 - Posts: 2
Dear Sir/Madam,

I am unable to see the market depth levels for the following contract FGBLH21-EUREX.
On all other products belonging to eurex I can see several market depth levels however this is not possible on the FGBL contract.
Below is the message log I receive when trying to change the market depth levels on my price ladder.
Any help would be useful.

Thanks,
Fabien


Triggering next historical data download in queue. | 2021-02-22 11:15:57.335
No download requests in the queue to start downloads for. | 2021-02-22 11:15:57.335
FESXH21-EUREX[M] Daily #4 | Reloading chart. | 2021-02-22 11:15:57.422
Source file does not exist when saving backup of file. No backup made. | 2021-02-22 11:19:50.641
Successfully moved C:\SierraChartFABIEN\Data\DefaultSpreadsheetStudy.scss.temp file to the folder C:\SierraChartFABIEN\Data\ | 2021-02-22 11:19:50.711
FESXH21-EUREX[M] 10 Min #4 | Reloading chart. | 2021-02-22 11:31:50.466
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:06.535
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:07.644
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:08.141
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:08.367
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:08.591
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:08.783
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:08.991
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:09.215
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:09.439
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:09.668
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:09.903
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:10.247
[2021-02-22 14:32:11]
Sierra Chart Engineering - Posts: 104368
You should have all of the market depth levels 200+ for EUREX. First thing to do is to refer to this section here:
File Menu: Not Receiving the Full Number of Market Depth Levels

We are concerned about the number of times this is repeating:
FGBLH21-EUREX[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 11:58:06.535

Provide that Chartbook by following these instructions so we can see why this is happening :
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-22 14:33:01

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