Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 03 May 2024 08:27:05 +0000
Gain Capital Intraday Historical
View Count: 574
| [2021-02-21 23:38:09] |
| User847587 - Posts: 18 |
|
I have package 5. No historical data on the intra-day chart. Is this SC or Gain?
|
| [2021-02-22 00:26:53] |
| |
|
You should be getting historical data. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 00:26:59
|
| [2021-02-22 06:24:59] |
| User847587 - Posts: 18 |
|
Posts: 94179 Submitted per instruction. Software version: 2230 64-bit | 2021-02-22 01:16:05.000 Primary Thread ID: 2776 | 2021-02-22 01:16:05.000 Usage end date: 2021-02-24 | 2021-02-22 01:16:05.000 Enabled for: Advanced Features 2. | 2021-02-22 01:16:05.000 Enabled for: Sierra Chart Historical Data Service. | 2021-02-22 01:16:05.000 Enabled for: Delayed Denali Exchange Data Feed. | 2021-02-22 01:16:05.000 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-02-22 01:16:05.000 Current selected Data/Trading service: GAIN Capital/OEC | 2021-02-22 01:16:05.000 Custom symbol settings values: enabled | 2021-02-22 01:16:05.000 Chart Update Interval: 500 | 2021-02-22 01:16:05.000 Intraday Data Storage Time Unit: 0 | 2021-02-22 01:16:05.000 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-02-22 01:16:05.000 2021-02-22 06:16:05 Local computer time in UTC | 2021-02-22 01:16:05.000 2021-02-22 01:16:05 Local computer time in SC Time Zone | 2021-02-22 01:16:05.000 2021-02-22 06:12:13 Server time in UTC | 2021-02-22 01:16:05.000 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-02-22 01:16:05.000 Program path: C:\Sierra Chart\ | 2021-02-22 01:16:05.000 Data Files path: C:\Sierra Chart\Data\ | 2021-02-22 01:16:05.000 OS Version Number: 10.0 | 2021-02-22 01:16:05.000 Locale Setting: C | 2021-02-22 01:16:05.000 DLLs: MAutoFloorCeiling.dll, MAutoFloorCeiling_2151.dll, MAutoFloorCeiling_2151_64.dll, MAutoFloorCeiling_64.dll, MBidAskOscillator.dll, MBidAskOscillator_2151.dll, MBidAskOscillator_2151_64.dll, MBidAskOscillator_64.dll, MBoxChart.dll, MBoxChart_2151.dll, MBoxChart_2151_64.dll, MBoxChart_64.dll, MBoxHistogram.dll, MBoxHistogram_2151.dll, MBoxHistogram_2151_64.dll, MBoxHistogram_64.dll, MCumulativeDelta.dll, MCumulativeDelta_2151.dll, MCumulativeDelta_2151_64.dll, MCumulativeDelta_64.dll, MGannSwing.dll, MGannSwing_2151.dll | 2021-02-22 01:16:05.000 Allowed protected custom studies: | 2021-02-22 01:16:05.000 GGCJ21 Daily #1 | Reloading chart. | 2021-02-22 01:19:16.368 GGCJ21 60 Min #2 | Reloading chart. | 2021-02-22 01:19:16.379 Starting DelayedDownloadMonitoringTimer | 2021-02-22 01:19:16.861 Starting HDTimeoutTimer | 2021-02-22 01:19:16.861 Added historical Daily data request for GGCJ21 to the queue. | 2021-02-22 01:19:16.862 Triggering next historical data download in queue. | 2021-02-22 01:19:16.862 GAIN Capital/OEC | Starting real-time market data updates for: GGCJ21. ID: 1 Service code: oec | 2021-02-22 01:19:16.863 GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=10235=x49=BBrooker80056=OEC34=1152=20210222-06:19:16.865320=7198770559=058=GGCJ2112052=412051=110=090 | 2021-02-22 01:19:16.864 GAIN Capital/OEC | Requesting security definition data for: GGCJ21. ID: 1 | 2021-02-22 01:19:16.864 HD Request # 1 | Downloading Historical Daily chart data for GGCJ21. Starting date: 2021-02-18. Service: oec | 2021-02-22 01:19:16.881 HD Request # 1 | Requesting historical Daily data for GCJ21 starting at 2021-02-17. SC External HD service. | 2021-02-22 01:19:16.881 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: GGCJ21 | 2021-02-22 01:19:16.893 Starting DelayedDownloadMonitoringTimer | 2021-02-22 01:19:16.893 Starting HDTimeoutTimer | 2021-02-22 01:19:16.893 Added historical Intraday data request for GGCJ21 to the queue. | 2021-02-22 01:19:16.893 Intraday data recording state for symbol GGCJ21 is set to download 'Pending'. | 2021-02-22 01:19:16.893 Triggering next historical data download in queue. | 2021-02-22 01:19:16.893 Delaying start of download for GGCJ21 | 2021-02-22 01:19:16.897 GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=38235=y34=1149=OEC52=20210222-06:19:1656=BBrooker800320=7198770322=OECFIX:637495407080652542:2444560=0146=155=GGC461=FXXXXS200=202104228=100207=COE107=Gold15=USD126=20210428-21:00:00.000341=00010101-23:00:00.000344=00010101-22:00:00.000345=00010101-22:00:00.000969=0.112054=Metals12055=012059=GGCJ2112063=112071=021643=21645=121001644=111645=110001644=1210=078 | 2021-02-22 01:19:16.918 HD Request # 1 | Receiving historical Daily data for GGCJ21 starting at 2021-02-18 | 2021-02-22 01:19:18.039 HD Request # 1 | Writing historical Daily data to the file GGCJ21.dly | 2021-02-22 01:19:18.040 HD Request # 1 | Bytes received: 221 | 2021-02-22 01:19:18.052 HD Request # 1 | Received 4 records from 2021-02-18 00:00:00 to 2021-02-22 00:00:00 (5.0 days) and wrote 3 records for GGCJ21 | 2021-02-22 01:19:18.052 HD Request # 1 | Completion time: 2s | 2021-02-22 01:19:18.067 HD Request # 1 | Daily data download complete for GGCJ21. Unique request ID: 1 | 2021-02-22 01:19:18.067 Removing historical data download ID 1. | 2021-02-22 01:19:18.067 Triggering next historical data download in queue. | 2021-02-22 01:19:18.067 No download requests in the queue to start downloads for. | 2021-02-22 01:19:18.067 GGCJ21 Daily #1 | Reloading chart. | 2021-02-22 01:19:18.363 HD Request # 2 | Downloading Intraday chart data for GGCJ21 to the file GGCJ21.scid. Service: comex | 2021-02-22 01:19:21.892 HD Request # 2 | Download start date-time: 2021-02-21 18:55:05.000000. File last date-time: 2021-02-21 18:55:05.000000 | 2021-02-22 01:19:21.892 HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2021-02-22 01:19:21.892 Socket (4) | Creating socket. | 2021-02-22 01:19:21.893 Socket (4) | New receive buffer size: 5242880 | 2021-02-22 01:19:21.893 Socket (4) | Connecting to IP: 216.1.90.130. | 2021-02-22 01:19:21.893 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-02-22 01:19:21.987 HD Request # 2 | Sending historical data logon request message. | 2021-02-22 01:19:21.987 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-02-21 18:55:05. Record interval: 0. Symbol: GCJ21 | 2021-02-22 01:19:22.475 HD Request # 2 | Decompressing data. | 2021-02-22 01:19:22.523 HD Request # 2 | Receiving Intraday data for GGCJ21 starting at 2021-02-21 18:55:05.294000 | 2021-02-22 01:19:22.668 Socket (4) | CloseSocket call. | 2021-02-22 01:19:22.770 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 01:19:22.770 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-22 01:19:22.770 Historical data download thread signaled to stop. | 2021-02-22 01:19:22.771 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-02-21 18:55:05.294000 | 2021-02-22 01:19:22.772 HD Request # 2 | Received 26969 records from 2021-02-21 18:55:05.294000 to 2021-02-22 01:09:19.339000 (6.2 hours) and wrote 26969 records for GGCJ21 | 2021-02-22 01:19:22.772 HD Request # 2 | Completion time: 1s | 2021-02-22 01:19:22.780 HD Request # 2 | Intraday data download complete for GGCJ21. Unique request ID: 2 | 2021-02-22 01:19:22.780 Removing historical data download ID 2. | 2021-02-22 01:19:22.780 Real-time Intraday chart data file updates started for GGCJ21 | 2021-02-22 01:19:22.785 Intraday chart data file opened for GGCJ21 | 2021-02-22 01:19:22.785 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-02-22 01:19:22.785 GAIN Capital/OEC | Using primary service for historical data for GGCJ21 | 2021-02-22 01:19:22.785 Starting DelayedDownloadMonitoringTimer | 2021-02-22 01:19:22.785 Starting HDTimeoutTimer | 2021-02-22 01:19:22.785 Added historical Intraday data request for GGCJ21 to the queue. | 2021-02-22 01:19:22.785 Intraday data recording state for symbol GGCJ21 is set to download 'Pending'. | 2021-02-22 01:19:22.785 Triggering next historical data download in queue. | 2021-02-22 01:19:22.785 Triggering next historical data download in queue. | 2021-02-22 01:19:22.785 HD Request # 3 | Downloading Intraday chart data for GGCJ21 to the file GGCJ21.scid. Service: oec | 2021-02-22 01:19:22.785 HD Request # 3 | Download start date-time: 2021-02-22 01:09:19.000000. File last date-time: 2021-02-22 01:09:19.339000 | 2021-02-22 01:19:22.785 No download requests in the queue to start downloads for. | 2021-02-22 01:19:22.785 Socket (4) | Socket gracefully closed by remote side. | 2021-02-22 01:19:22.812 Socket (4) | Closed. | 2021-02-22 01:19:22.812 HD Request # 3 | Receiving Intraday data for GGCJ21 starting at 2021-02-22 01:09:19.000000 | 2021-02-22 01:19:23.033 HD Request # 3 | Timestamp of first Intraday data file record written: 2021-02-22 01:09:21.000000 | 2021-02-22 01:19:23.037 HD Request # 3 | Received 3155 records from 2021-02-22 01:09:19.000000 to 2021-02-22 01:19:21.000004 (10.0 minutes) and wrote 3154 records for GGCJ21 | 2021-02-22 01:19:23.037 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-02-22 06:19:21.000004 | 2021-02-22 01:19:23.043 HD Request # 3 | Completion time: 1s | 2021-02-22 01:19:23.044 HD Request # 3 | Intraday data download complete for GGCJ21. Unique request ID: 3 | 2021-02-22 01:19:23.044 Removing historical data download ID 3. | 2021-02-22 01:19:23.044 Real-time Intraday chart data file updates started for GGCJ21 | 2021-02-22 01:19:23.044 Intraday chart data file opened for GGCJ21 | 2021-02-22 01:19:23.044 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-02-22 01:19:23.044 Triggering next historical data download in queue. | 2021-02-22 01:19:23.044 No download requests in the queue to start downloads for. | 2021-02-22 01:19:23.044 Opened cached Intraday file: C:\Sierra Chart\Data\GGCJ21.scid. Thread ID: 1364 | 2021-02-22 01:19:29.854 |
| [2021-02-22 06:42:49] |
| |
|
The log is not indicating a problem other than indicating you are not performing a full download of historical data. Therefore, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 06:43:03
|
To post a message in this thread, you need to log in with your Sierra Chart account: