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Direct MessagesDate/Time: Mon, 29 Apr 2024 04:44:00 +0000
TT issue with CME
View Count: 654
| [2021-02-18 17:22:50] |
| User561384 - Posts: 9 |
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Hi There, I am getting lots of emails from AMP & Sierra charts to change to CQG etc. I am bit confused now. Can you please someone advice me what to do specific to my account settings. Am I connecting to TT now or do I have to change anything etc. Thanks, Ram |
| [2021-02-18 18:39:19] |
| John - SC Support - Posts: 31159 |
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Right now you are setup to send trades through TT. But, due to the issues TT is having, AMP is offering to move people from TT to CQG. It is your choice on what to do. We do not know how long it will take for everything to get going again. It is best if you keep in contact with AMP with regards to this issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-18 19:07:39] |
| User561384 - Posts: 9 |
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Thanks. Can I simple change by Global Settings -> Service -> CQG (web API) Trading? Or Do I have to submit a request using the below link. https://info.ampfutures.com/e2t/tc/VWBYmB8yjqLFW6lNVry21SQTYW2z6fd_4nbx9jN8hWs4J3lGn5V1-WJV7CgGvVW7SNXgK2VYBgjW9lR4z06DjD1pW66y2Wp7bw7BdW1tPzcm2yl_JgW3Hx7mh1jBdprW46Y2Js63fWNQW87S9yr7lCySQW8mvB-_7Sd6RdW3wSstX8bMN_6W8rfLC_39CNw9W1Nf88F2hXJlsW74GFJM7fSDkGW3h5nV85YkwqpW8d7QZx54ldLPMlJLyW8R3XdVq55gs47cdspN8wd9sby7_7DW5X_RLV371xYFW8bnxts78_kMyW99sv997WcwVDW1qHZzD21Pj9ZN8C3CyBnqJRdW7w9_hX8RYsnYW8gt6yR86R4Yh3d711 |
| [2021-02-18 19:47:40] |
| John - SC Support - Posts: 31159 |
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You would need to send the request in through the link you reference. AMP has to change your account with them over to using CQG first, then you can setup Sierra Chart to access that CQG account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-18 19:53:02] |
| theunknowntrader - Posts: 112 |
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Do you guys know if Advantage futures customers had the same problem?
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| [2021-02-18 22:06:45] |
| User561384 - Posts: 9 |
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I got the credentials form CQG . How do I setup Sierra Chart to access that CQG account? |
| [2021-02-18 22:13:00] |
| John - SC Support - Posts: 31159 |
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User561384 Follow the Setup Instructions here: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-19 03:15:38] |
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Refer to this post: TT Based Order Routing Service: TT Interruption | Post: 252374 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-19 04:59:01] |
| User575399 - Posts: 305 |
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@marcelperez its the same with Advantage too
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