Support Board
Date/Time: Wed, 02 Jul 2025 05:26:47 +0000
Having an issue placing orders in DOM for ESH21_FUT_CME
View Count: 468
| [2021-02-18 15:22:13] |
| pashat_ - Posts: 2 |
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Hi, I was wondering if I could get some help with this error I am having in being unable to place orders. I just finished getting everything setup yesterday, as well as getting my trading account funded. This is the error code. SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId LIVE_SIERRA_7, route : 1145120 , 7.. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 210. Service Order ID: 5212122. Symbol: ESH21_FUT_CME. Account: AC**** | 2021-02-18 09:23:08.967 * Thanks, Pasha |
| [2021-02-18 15:39:38] |
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We can tell that your trading account account is with AMP. Therefore, refer to this posting: TT Based Order Routing Service: TT Interruption | Post: 252374 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-18 15:39:46
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| [2021-02-18 15:49:29] |
| pashat_ - Posts: 2 |
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Appreciate the quick response. Thanks so much.
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