Support Board
Date/Time: Tue, 16 Sep 2025 11:39:30 +0000
Error downloading historical intraday eurex data
View Count: 465
| [2021-02-10 15:08:22] |
| User945300 - Posts: 5 |
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Hello, I got an issue to get intraday data. Could you solve the problem? Kind regards, Malik BELABBAS |
| [2021-02-10 15:49:16] |
| John - SC Support - Posts: 41827 |
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It's most likely that you just had an issue when we tried to get our new EUREX feed active. Refer to the information here: IMPORTANT NOTICE : Regarding EUREX Data Interruption for Users (SC Exchange Data Feed) In order to make sure things are "back to normal", we need for you to restart your Sierra Chart software and then follow these instructions to redownload any missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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