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close chartbook change or remove windows sound

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[2021-02-02 00:00:16] #1 [Go To First Post]
whats1thingnow - Posts: 407
hi support, i can't find this anywhere, but was wondering if there is a way to configure the windows sound sc uses for example, every time i close the chartbook, it does this chime coincidentally, i've been using that same sound to alert me of something important from another program is there a way to shut off the sound when i 'close chartbook' in sc? or to configure sc to use another sound? thank you very much

[2021-02-02 06:00:24] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
for example, every time i close the chartbook, it does this chime Do you know why? It does not make sense to us. Check the Window >> Alert Manager >> Log for the reason. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-02 06:34:31

[2021-02-02 07:46:33] #3 [Go To First Post]
Ackin - Posts: 1865
i can't find this anywhere, but was wondering if there is a way to configure the windows sound sc uses for example, every time i close the chartbook, it does this chime coincidentally, i've been using that same sound to alert me of something important from another program is there a way to shut off the sound when i 'close chartbook' in sc? or to configure sc to use another sound? I have it the same on 5 other computers. I think it's system sounds and Sierrachart even won't affect to it via "Mute all alerts sounds" Change notification settings in Windows 10 https://support.microsoft.com/en-us/windows/change-notification-settings-in-windows-10-ddcbbcd4-0a02-f6e4-fe14-6766d850f294 Change notification settings in Windows 7 change the sound to another "unobtrusive" or turn it off completely in the settings in the control panel

[2021-02-02 20:27:49] #4 [Go To First Post]
whats1thingnow - Posts: 407
problem is sc and the other program i'm using is sharing the same windows sound however, the other program i have is meant to alert me when somehting imporatnt happens... i can't just shut off that sound in windows :(

[2021-02-15 16:17:37] #5 [Go To First Post]
User740269 - Posts: 3
It is the Background.wav that is played, part of the Windows standard soundfiles and used in Windows as a hint that user input is required. It is played every time you want to close a chartbook. Then the dialog box appears, asking you "Do you want to save changes to ... " Turning it off in Windows sound settings does not help. It keeps playing. Hence, there must be a command in SC that triggers that soundfile. It is pretty annoying having to hear that crappy noise twenty times every evening. That was not the case in previous versions of SC (i.e. 2123)

[2021-02-26 12:03:22] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is the close Chartbook prompt causing the sound. That is from the operating system. That should not happen. We have to look into this. This will be solved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-26 12:10:43

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