Support Board
Date/Time: Tue, 16 Sep 2025 01:44:30 +0000
Do I need to refill acct with additional funds?
View Count: 527
| [2021-02-01 15:48:59] |
| Railgun - Posts: 2 |
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Hi, SC team! Uh, I've purchased one year of Standard Package before reading your thread on forums abt the price changes here starting from March: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed Do I need to add additional funding for this to not get my sub terminated prematurely due monthly price change? If so, I'd like to know much exactly I need to add, please? Because, I don't know if there will be any quarterly/annual discounts or anything? Thanks. Date Time Of Last Edit: 2021-02-01 17:19:40
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| [2021-02-01 18:00:20] |
| John - SC Support - Posts: 41827 |
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No, you do not need to add any funds at this time. When changes are made to a package, the remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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