Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 08:38:58 +0000



Lost data connection every hour

View Count: 929

[2014-02-24 17:13:17]
User49270 - Posts: 48
Hi, I loose my data connection to Openecry at least once per hour at approximately 47 minutes and 45 seconds past every hour. On the log I receive a message: Windows error 10053.(An established connection was aborted by the software in your host machine. Socket closed). It successfully reconnects after multiple attempts within 20 seconds. Thank you.
[2014-02-24 17:55:00]
Sierra Chart Engineering - Posts: 104368
We will let OEC know about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-24 17:59:01]
User49270 - Posts: 48
Thank you

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account