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Support Board

Date/Time: Wed, 24 Apr 2024 08:25:56 +0000

How to Post a Message for Support

delayed data

View Count: 406

[2021-01-26 18:48:55] #1 [Go To First Post]
User775639 - Posts: 5
Hello, Why is the data not in real time and I am having 10 minutes delay? Regards

[2021-01-26 18:55:28] #2 [Go To First Post]
John - SC Support - Posts: 31059
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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