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Date/Time: Fri, 29 Sep 2023 00:55:29 +0000

Receiving Delayed Data

View Count: 375

[2021-01-11 16:51:28]
adamset - Posts: 9
Hi SC Team,
I am connected to Denali Exchange Data Feed for All Services, but am receiving a 10 minute delay on my data. Can you please help?
[2021-01-11 18:13:43]
John - SC Support - Posts: 26610
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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