Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 05:42:46 +0000



Previous version does not work

View Count: 369

[2021-01-11 16:37:03]
User723938 - Posts: 2
Hi,
I want to work on Sierra v2150 but it deos not connect me to data feed. I get this message: Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-01-11 15:55:25.704 *.
After I update to version 2215 I can connect,but all my addins don't work so I want to go back.

Regards,
Pawel
[2021-01-11 16:40:06]
Sierra Chart Engineering - Posts: 104368
Since you are using CQG you need to be on a current version. Older versions are no longer supported. You need to rebuild the custom studies for the current versions. Instructions:
How to Build an Advanced Custom Study from Source Code
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-11 16:41:21

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account