Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 03:41:18 +0000



Problem for HKFE data

View Count: 493

[2021-01-08 04:41:48]
User553778 - Posts: 15
I'm so confuse which group of symbols of HKFE should be use, old or new one? No data shows for HSI futures and mini-HSI futures in symbols group "Futures - HKFE".
But in the last month (Dec 2020), there had HSI futures in this group.

Beside, today the Open and Low for HSF21 and HKF21 was showing wrong figures from Quoteboard (attached). How can I fix?
image未命名.png / V - Attached On 2021-01-08 04:37:21 UTC - Size: 26.5 KB - 186 views
[2021-01-08 07:14:50]
Sierra Chart Engineering - Posts: 104368
You need to consistently use the new symbol format. Select the Edit >> Translate Symbols to Current Service command to resolve this. Instructions:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-08 07:15:15

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account