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Date/Time: Wed, 29 Jun 2022 22:42:42 +0000



Ofset setting for limit orders

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[2014-02-20 14:35:49]
GPST10 - Posts: 139
Hi
I know there was offset setting somewhere for limit orders and I can't find now. Can anybody help me with this? One of my charts keeping offsetting and I don't need it. I think it was not the market moves but not sure.
Thanks.
[2014-02-20 14:38:40]
Sierra Chart Engineering - Posts: 103520
Are you referring to Stop-Limit orders?

If not, what Symbol are you trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-20 14:42:35]
GPST10 - Posts: 139
Using limit not stop limit and instrument was 6EH.
[2014-02-20 14:54:41]
Sierra Chart Engineering - Posts: 103520
We have seen this issue with TransAct with that particular symbol.

We can provide TransAct your email address and they can contact you. Would that work? They would need to see the log files and get some other details we assume from you, and it is best that the contact you directly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-20 14:54:57
[2014-02-20 14:56:02]
GPST10 - Posts: 139
No need its ok
[2014-02-20 14:57:28]
Sierra Chart Engineering - Posts: 103520
OK, but we have seen this issue . Clearly it occurs at certain price level. Next time that you have this, we recommend contacting your broker about it and they can put you in contact with TransAct support.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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