Support Board
Date/Time: Tue, 16 Sep 2025 06:28:58 +0000
studies not working
View Count: 679
| [2021-01-05 18:07:07] |
| mapan123 - Posts: 10 |
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hello, I have a problem with my studies if I can get some help to understand why it does that. For ex- my bollinger bands on one chart just disappear and a few other study are not showing. they worked in the morning and then were not there anymore. I did try to reload the charts many times and still the same. some help will be appreciated. Thank you |
| [2021-01-05 18:26:04] |
| John - SC Support - Posts: 41827 |
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What Region and Scale are your Bollinger Bands set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-05 18:41:08] |
| mapan123 - Posts: 10 |
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I have it on region 1 and scale automatic
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| [2021-01-05 18:45:07] |
| mapan123 - Posts: 10 |
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the thing is they worked fine so far but today they are not showing on the chart, and I haven't done anything, I also updated to the newest version, delete and download the data and still nothing |
| [2021-01-05 19:43:05] |
| John - SC Support - Posts: 41827 |
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Attach your Chartbook to this thread for us to take a look. Refer to the following information for how to attach a chartbook with just the one chart showing the problem: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-05 21:16:22] |
| mapan123 - Posts: 10 |
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File attached
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Attachment Deleted.  Bolli.Cht - Attached On 2021-01-05 21:15:58 UTC - Size: 6.98 KB - 375 views |
| [2021-01-05 21:18:21] |
| mapan123 - Posts: 10 |
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so the problem is with bollinger bands and the opening range study and all the other charts in this chartbook which most have the same setups work |
| [2021-01-05 21:21:57] |
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We first want you to read through this section to see if you can determine what the problem is: Chart Studies: Resolving Study Not Visible Issue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-05 21:22:03
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| [2021-01-05 22:57:15] |
| mapan123 - Posts: 10 |
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it looks like the problem was that i deleted the chart that i was overlaying the study from. works now. Thanks for the help
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