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Date/Time: Sat, 18 May 2024 15:24:14 +0000



Activating data packages

View Count: 476

[2020-12-30 23:43:50]
User967852 - Posts: 26
Hello

From the 1st of January I want to activate the denali exchange feed so I can get live data for the S&P500 and Crude Oil. I have qualified for the non professional fees and have already done the account assignment with TT. I understand that the fees I will have to pay are 20/25 $ a month for the feed itself and a further 10.40$ each for both the cme and nymex exchanges. My question is can this process of setting up the data be done for me from the 1st of January by you guys? Also is the free trial discount for the feed(20/25$), the exchanges(10.40$) or both of them?
[2020-12-31 14:50:03]
John - SC Support - Posts: 31704
First of all, since you are using the Sierra Chart Order Routing Service, you will select the Denali Exchange Data Feed for SC Order Routing Service which is $20.00 USD per month.

We can help you get this setup if you really need for us to do it. But it is fairly straightforward if you follow the instructions. In your case, since you have already signed the agreements, you start at the following:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_ActivateService

Let us know if need our help.

As to the Free Trial, it is for both the Data Feed and for the Exchange(s), assuming this is your first time signing up for the exchange(s). Therefore, you would not need to pay any fees for the Data Feed for January.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-31 18:38:21]
Sierra Chart Engineering - Posts: 104368
You will want to wait until January before activating the Denali data feed to take advantage of the trial.

Just to be on the safe side wait until 5 hours into the new year in UTC before activating.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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