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Direct MessagesDate/Time: Thu, 02 May 2024 15:13:28 +0000
Tip to anyone encountering bug when using Custom Drawing Tools
View Count: 375
| [2020-12-24 17:52:19] |
| User542430 - Posts: 50 |
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When trying to set a custom drawing tool on a Control Bar, I have often had SC seem to freeze where nothing could be clicked, but charts would still be running fine in the background. The dialog to set the custom tool would not open, and the only way to get back to using SC would be to force close and restart. But I have now discovered that when you click the 'Set Custom Tool' button in Control Bars and the window does not open, that you can simply press 'Alt' and that will make the window visible. Hopefully this helps someone. |
| [2020-12-24 18:57:29] |
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Yes we are well aware of this kind of problem and explain it here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display We are working hard to remove these problematic Microsoft trash dialogs from Sierra Chart. We expect this to be completed over the next 3-4 months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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