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Direct MessagesDate/Time: Thu, 02 May 2024 14:07:55 +0000
Problems with my chartbook
View Count: 468
| [2020-12-23 07:41:19] |
| g4500 - Posts: 25 |
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Hi Since 2 months i have an problem my chartbook. Every 2 / 3 weeks of use , the chartbook stay freezed. It don t load the charts and block all the Sierra program. The chartbook since this moment is not useful anymore I have to create another one but it s quite anoying cause i need set up all the time the new one. Can you help me with that ? and what are the cause? |
 Captura de pantalla 2020-12-23 a las 8.32.28.png / V - Attached On 2020-12-23 07:41:00 UTC - Size: 507.89 KB - 162 views |
| [2020-12-23 15:14:03] |
| John - SC Support - Posts: 31293 |
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Refer to the information here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-23 19:29:22] |
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We want you to provide that Chartbook by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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