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Date/Time: Sat, 18 May 2024 04:55:13 +0000



denali real time feed not working

View Count: 490

[2020-12-21 20:00:04]
Don H - Posts: 31
Real time feed updates to current time when I log in but then doesn't run from there. Get two messages , one on chart screen reads: 'Symbol unknown. Click for symbol information. Already subscribed to symbol. New subscriptio9n rejected.' The other message in message logs reads 'Timed out waiting for shutdown. Deleting network socket now after delay.'
[2020-12-21 21:47:52]
Sierra Chart Engineering - Posts: 104368
Use the Edit >>Translate Symbols to Current Service command to translate all the symbols to consistent symbols, so there is not more than one format being used:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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